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For Companies At a Glance
- Tasks: Build strong customer relationships and solve problems in a dynamic sales environment.
- Company: Join MacGregor Industrial Supplies, a values-driven team in Inverness.
- Benefits: Enjoy a supportive culture, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a team that values genuine connections and customer satisfaction.
- Qualifications: Sales or customer service experience; a passion for hydraulics is a plus.
- Other info: Work in a collaborative environment where your contributions truly matter.
The predicted salary is between 30000 - 40000 £ per year.
At MacGregor Industrial Supplies, we believe great businesses are built on great relationships — with our customers and with each other. We’re looking for an Internal Sales Executive to join our Hydraulics team in Inverness. This isn’t just about taking orders — it’s about understanding customers, solving problems, and adding real value every day. If you take pride in doing the right thing, enjoy speaking to customers, and want to be part of a team that genuinely supports each other — this could be the role for you.
What this role is really about
This role sits at the centre of our customer experience. You’ll be the person who:
- Builds trust with customers from the very first call
- Takes the time to understand what they actually need (not just what they ask for)
- Spots opportunities to add value, not just sell products
- Keeps customers informed, reassured, and supported throughout their order
Every interaction is a chance to live our values:
- Customer First – making it easy for customers to do business with us
- Do the Right Thing – being honest, reliable, and following through
- Be the Best – always looking to improve how we serve and support
- Community Spirit – working as one team with colleagues and suppliers
What you’ll be doing
- Handling incoming customer enquiries and turning them into positive outcomes
- Building strong relationships through great conversations, not transactions
- Providing quotes, checking availability, and managing orders end-to-end
- Proactively identifying opportunities to upsell and cross-sell in a meaningful way
- Working closely with Purchasing and suppliers to resolve queries quickly
- Keeping customers updated — especially when things don’t go to plan
- Supporting External Sales with quotes, orders, and customer follow-ups
- Managing returns and keeping systems accurate and up to date
What we’re looking for
- Enjoy speaking to people and building genuine relationships
- Take ownership and see things through to the end
- Are naturally curious and solutions-focused
- Have experience in sales or customer service (internal sales ideal)
- Are organised and comfortable managing multiple tasks
- Have an interest in hydraulics or engineering (or are keen to learn)
Because this is more than just a job. You’ll be part of a supportive, down-to-earth team. You’ll be trusted to make decisions and take ownership. You’ll have the opportunity to learn, develop and grow. You’ll work in a business that is actively building a strong, values-led culture.
At MIS, we don’t just talk about our values — we live them every day. Interested? If you’re looking for a role where you can make a difference, build relationships, and be part of something bigger, we’d love to hear from you.
Hydraulics Internal Sales in Inverness employer: MacGregor Industrial Supplies Ltd
Contact Detail:
MacGregor Industrial Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hydraulics Internal Sales in Inverness
✨Tip Number 1
Get to know the company inside out before your interview. Understand their values and how they build relationships with customers. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice your conversation skills! Since this role is all about building genuine relationships, think of examples where you've successfully engaged with customers or solved problems. Be ready to share these stories.
✨Tip Number 3
Show your curiosity! Ask insightful questions during your interview about their products and services. This not only shows your interest but also aligns with their value of being solutions-focused.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Hydraulics Internal Sales in Inverness
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about why you’re excited about the role and how you connect with our values.
Tailor Your Application: Make sure to tailor your application specifically for the Hydraulics Internal Sales role. Highlight your experience in sales or customer service and how it relates to building relationships and solving problems for customers. We love seeing how you can add value!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at MacGregor Industrial Supplies!
How to prepare for a job interview at MacGregor Industrial Supplies Ltd
✨Know Your Hydraulics
Before the interview, brush up on your knowledge of hydraulics and engineering basics. This will not only show your interest in the field but also help you understand customer needs better during the conversation.
✨Build Rapport with Your Interviewer
Remember, this role is all about relationships. Practice engaging in friendly conversation and showing genuine interest in the interviewer’s experiences. This will demonstrate your ability to connect with customers.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved customer issues or added value. Highlighting these moments will illustrate your proactive approach and solutions-focused mindset.
✨Emphasise Team Spirit
MacGregor values community spirit, so be ready to discuss how you’ve worked collaboratively in previous roles. Share stories that reflect your ability to support colleagues and contribute to a positive team environment.