At a Glance
- Tasks: Manage debt collections, review credit limits, and open new accounts.
- Company: Join a dynamic team in a supportive Credit Control Department.
- Benefits: Enjoy employee discounts, cycle schemes, and performance bonuses.
- Other info: Flexible work environment with opportunities for personal growth.
- Why this job: Make a real impact by helping customers manage their finances effectively.
- Qualifications: Experience in Credit Control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are currently seeking a Credit Controller for our Credit Control Department. The successful candidate will be responsible for the collections of debts, reviewing and managing credit limits and opening new accounts when necessary.
What you’ll be doing:
- Maintain and collect portfolio of debts assigned.
- Keep debtors’ average days to pay below 59 days.
- Keeping debts over one month overdue to a minimum.
- Taking a proactive role in managing and collecting company debts in a timely manner, by telephone in the first instance, followed up by email/letter/rep as appropriate.
- Reviewing credit-held orders for release or action to bring to terms.
- Following up promised payments and/or negotiating payment plans.
- Identifying changes in payment patterns and propose action to avert indebtedness.
- Put accounts “on stop” as required.
- Opening new accounts.
- Checking and updating credit worthiness of both new and existing customers using Credit Safe.
- Setting and monitoring credit limits.
- Reporting new customer queries to customer service team for logging and investigation, marking the relevant invoices in dispute, and following up existing queries.
- Responding promptly to both client and internal telephone and email enquiries.
- Liaising with external sales representatives monthly to discuss debts over one month overdue and to identify customers with poor trading conditions.
- Liaison with Legal and Credit Reference Agents.
- Maintain an accurate record of all communications with the customer, for reference of other credit controllers and for use in any legal proceedings.
- Instructing sales reps/managers to collect goods when businesses start insolvency process.
- Reporting to Finance Director, including proposing write-off of irrecoverable receivables.
What good looks like:
- Strong background in Credit Control.
- Ability to maintain strong relationships with customers and colleagues.
- Confident telephone manner and able to communicate on all levels in a positive, professional and diplomatic manner when liaising with others, verbally and in writing.
- Accurate, efficient and organised with the ability to prioritise tasks as needed.
- Work under pressure and within key financial deadlines.
- Versatile and flexible approach is required and the ability to work within a team.
- Customer orientated view of this role, with good customer service skills, both internal and externally, is essential.
- Proficient in Microsoft Excel and Word.
- Understands the importance of data accuracy and confidentiality.
- The ability to work with minimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
- Demonstrates a desire to learn and develop new skills.
- Ability to respond positively to new challenges and change.
- Have a professional appearance and approach.
What you’ll get:
- Monday to Friday
- Employee discount
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Company sick pay (after two years)
- Extra holidays (after one year)
Credit Controller in Inverness employer: MacGregor Industrial Supplies Ltd
Join our dynamic Credit Control Department, where we prioritise employee growth and a supportive work culture. As a Credit Controller, you'll benefit from a Monday to Friday schedule, employee discounts, and opportunities for professional development, all while working in a collaborative environment that values your contributions and encourages a proactive approach to debt management.
Contact Detail:
MacGregor Industrial Supplies Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to explain why you're the perfect fit for the Credit Controller role. Highlight your experience and how you can keep those debts in check.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional, plus it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in debt collection and credit management, and don’t forget to mention any relevant skills like proficiency in Excel and your ability to maintain strong relationships with customers.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description, like managing overdue debts or negotiating payment plans.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure to demonstrate your confident telephone manner and professional writing skills in your application. We want to see how you can effectively liaise with clients and colleagues!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MacGregor Industrial Supplies Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with debts and financial data. Brush up on key metrics like average days to pay and credit limits. Be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Communication Skills
This role requires a confident telephone manner and strong written communication. Prepare examples of how you've effectively communicated with clients and colleagues, especially in resolving disputes or negotiating payment plans.
✨Demonstrate Your Organisational Skills
Being organised is crucial in this role. Think of specific instances where you’ve prioritised tasks under pressure or maintained accurate records. Highlight your ability to manage multiple accounts efficiently.
✨Be Customer-Focused
A customer-oriented approach is essential. Prepare to discuss how you've built and maintained relationships with customers, and how you handle difficult situations while keeping their needs in mind.
