At a Glance
- Tasks: Repair and maintain MacGregor products while ensuring top-notch service.
- Company: Join a global leader in sustainable cargo handling with a collaborative culture.
- Benefits: Remote work, diverse team, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on customer success.
- Why this job: Be part of an innovative team shaping the future of maritime solutions.
- Qualifications: Mechanical, electrical, or hydraulic background with field service experience.
The predicted salary is between 33075 - 40425 £ per year.
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
Are you driven by problem solving? Do you thrive working with complex and large equipment? MacGregor is looking to hire a Service Engineer to join our team. The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals.
Your day-to-day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.
- Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment.
- Provide information and write reports as required.
- Establish and maintain good relationships with both internal and external customers.
- Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization.
- Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area.
- Co-operation with the other MacGregor service stations and installation division.
- Follow all site safety rules, agreed working practices and environmental requirements.
- Recognize service and spares sales opportunities and communicate that to the relevant persons.
- Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment.
- Work overtime hours and during weekends when required, willing to travel frequently.
This role is part of our Global Services Division, reporting directly to the Operations Superintendent. This position is fully remote. Although the position belongs to our Gateshead branch, our primary focus for this recruitment is to find a candidate residing in Liverpool, Glasgow or Edinburgh area.
We are looking for a person with mechanical, electrical or hydraulic background and field service experience. As a person you are cooperative, customer oriented and have technical skills.
Ideally you have:
- Technical education or college level or similar relevant experience - as a minimum.
- At least 5 years experience in a similar position.
- Openness to business travel and irregular working hours.
- Experience in marine/shipyard sector - preferred.
- Hands on skills in performing repair jobs.
- Customer oriented mindset - to build a long term relationship.
MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Do you have questions regarding the role? Please contact Kim Morgan, Operations Superintendent at kim.morgan@macgregor.com.
Service Engineer in Gateshead employer: MacGregor Group
MacGregor is an exceptional employer that values innovation and collaboration, offering a dynamic work environment for Service Engineers. With a strong commitment to employee growth and a culture that prioritises customer success, you will have the opportunity to develop your skills while working on complex maritime solutions. The remote nature of this role allows for flexibility, while being part of a global team dedicated to shaping the future of cargo and load handling.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Gateshead
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Engineer role you’re after at MacGregor Group.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at MacGregor Group a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at MacGregor Group.
✨Apply Through Company Websites
When you spot a role like Service Engineer at MacGregor Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Service Engineer in Gateshead
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at MacGregor Group a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to MacGregor Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at MacGregor Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with MacGregor Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like MacGregor Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
