At a Glance
- Tasks: Oversee logistics and fulfilment operations in a fast-paced eCommerce environment.
- Company: Major player in the International Distribution Market with branches across the UK.
- Benefits: Competitive salary up to £60k, company car, and additional benefits.
- Other info: Dynamic role with opportunities for career advancement in a thriving industry.
- Why this job: Lead operations and make a real impact on customer satisfaction and efficiency.
- Qualifications: Experience in logistics management and strong problem-solving skills.
The predicted salary is between 60000 - 60000 £ per year.
Thurrock
Salary up to £60k base Plus Company Car Benefits
Our client is a major player in the International Distribution Market with a large number of Branches across the UK.
The Role: As the Operations Manager within the Retail Division, you will be responsible for overseeing and optimising end-to-end logistics and fulfilment operations within a fast-paced eCommerce and pallet network environment. You will take full ownership of daily operational performance across warehousing, distribution, and transport, ensuring that all customer orders are processed, handled, and delivered efficiently, accurately, and on time with the Retail Division.
Responsibilities:
- Manage pallet network activities, ensuring timely collection and delivery performance
- Monitor and improve operational KPIs such as OTIF (On Time In Full), order accuracy, and turnaround times
- Ensure efficient route planning and load optimisation for pallet shipments
- Act as the main point of contact for pallet network partners and third-party carriers
- Monitor carrier performance and service level agreements (SLAs)
- Resolve escalations related to delays, damages, or lost goods
What You’ll need to Succeed:
Operations Manager - Logistics/Fulfilment/Ecommerce employer: Macgregor Cavendish (UK) Ltd
Our client is an exceptional employer, offering a dynamic work environment in Thurrock that fosters innovation and collaboration within the logistics and eCommerce sectors. With a competitive salary of up to £60k and a company car, employees benefit from a strong focus on professional development and growth opportunities, alongside a supportive culture that values efficiency and excellence in service delivery.
Contact Details:
Macgregor Cavendish (UK) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Logistics/Fulfilment/Ecommerce
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics and eCommerce sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and think of ways you can contribute to improving their KPIs. Show them you’re not just another candidate; you’re the Operations Manager they’ve been looking for!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to logistics and fulfilment. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experience clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Operations Manager - Logistics/Fulfilment/Ecommerce
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics, fulfilment, and eCommerce. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've optimised operations or improved KPIs in previous roles.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve made a difference in past positions. We love seeing quantifiable success!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Macgregor Cavendish (UK) Ltd
✨Know Your Logistics Inside Out
Make sure you brush up on logistics terminology and processes. Understand the key performance indicators (KPIs) like OTIF and order accuracy, as these will likely come up in conversation. Being able to discuss how you've improved these metrics in past roles will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in logistics or fulfilment. Think about times when you dealt with delays or damaged goods and how you turned those situations around. This will demonstrate your ability to handle challenges effectively.
✨Familiarise Yourself with Route Planning
Since route planning and load optimisation are crucial for this role, be ready to discuss your experience with these processes. If you have specific software or tools you've used, mention them. Showing that you can optimise routes will highlight your operational expertise.
✨Engage with Your Interviewers
Don't just answer questions; engage in a dialogue. Ask insightful questions about their current logistics challenges or how they measure success in their operations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
