At a Glance
- Tasks: Manage relationships with mid-tier customers and drive business growth through upselling.
- Company: Leading tech solutions provider in eCommerce and Logistics.
- Benefits: Excellent salary package, car allowance, and opportunities for professional growth.
- Other info: Field-based role with significant customer interaction and travel.
- Why this job: Be the key contact for customers and make a real impact in their success.
- Qualifications: 3 years of consultative selling experience and strong relationship-building skills.
The predicted salary is between 36000 - 44000 £ per year.
- Account Manager - Northamptonshire/Milton Keynes
- Excellent Salary Package and Car Allowance
Our Client is a leader in the creation of high-tech solutions for the e Commerce and Logistics market space.
They provide a multi-carrier solution to small and large businesses alike, providing a single point of contact and a simple Customer focused delivery solution.
Role Description
The Account Manager has overall responsibility for managing the collaborative relationships with our mid-tier customers.
They are responsible for developing relationships and retaining our customers; connecting with key business executives and stakeholders and scheduling regular business review meetings with customers.
The role is field based and you will be expected to spend a significant amount of time meeting customers out of the office and travelling.
- Main areas of responsibility
- Managing a customer portfolio for mid-tier customers;
- Acting as the primary point of contact for customers;
- Liaise with internal departments, including Customer Services, Operations, Pricing, Accounts and IT to improve the entire customer experience;
- Answer customers queries and identify new business opportunities amongst existing customers;
- Retention of customers and nurture those key relationships over time;
- Meetings with customers as necessary;
- Presentations to key customer contacts regarding products and services;
- Providing accurate status reports of existing accounts and new business opportunities;
- Generation of new business sales from existing customer accounts through upselling and cross-selling;
- Manage, maintain and improve the Customer's business profitability through commercial rate reviews and cost management;
- Collaborate with Sales team to support onboarding of new mid-tier customers;
- Ensuring that the customers within your remit adhere to payment terms;
Experience
- 3 years consultative selling experience working at Board level;
- Proven work experience as an Account Manager, Sales Manager or relevant role
- Account management experience with ability to demonstrate skills;
- Commitment to excel;
- Proven track record in sales / logistics environment;
- Excellent presentation and negotiation skills;
- Good organisational and time management skills;
- Tireless relationship builder;
- Problem solving and critical thinking skills;
- Customer Focused Solutions Experience;
- Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills, Influential;
- Build and maintain strong, long-lasting customer relationships;
- Ability to negotiate contracts and close agreements to maximize profits;
- Develop trusted advisor relationships with GFS customers;
- Prepare reports on account status;
- Assist with challenging client requests or issue escalations as needed;
- Strong verbal and written communication skills
- Understanding of consumer behaviours and industry trends;
- Value based selling skills;
- Extensive, accurate product knowledge;
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization;
- Apply Vicky
Account Manager in Northampton employer: Macgregor Cavendish (UK) Ltd Careers
As a leading player in the UK and International Express Parcels and Logistics Industry, our company offers an exceptional work environment for Field Account Managers in the Home Counties and South East. We pride ourselves on fostering a collaborative culture that encourages professional growth, with comprehensive training and development opportunities tailored to enhance your skills. With competitive salaries, including a car allowance, and a focus on employee well-being, we ensure that our team members are supported in achieving both their personal and professional goals.
Contact Details:
Macgregor Cavendish (UK) Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Northampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Macgregor Cavendish (UK) Ltd Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Macgregor Cavendish (UK) Ltd Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Northampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Macgregor Cavendish (UK) Ltd Careers:When writing your cover letter, make sure to tailor your message specifically for Macgregor Cavendish (UK) Ltd Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Macgregor Cavendish (UK) Ltd Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Macgregor Cavendish (UK) Ltd Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Macgregor Cavendish (UK) Ltd Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Macgregor Cavendish (UK) Ltd Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
