Account Manager - Northamptonshire/Milton Keynes
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Excellent Salary Package and Car Allowance
Our Client is a leader in the creation of high-tech solutions for the eCommerce and Logistics market space. They provide a multi-carrier solution to small and large businesses alike, providing a single point of contact and a simple Customer focused delivery solution.
Role Description
The Account Manager has overall responsibility for managing the collaborative relationships with our mid-tier customers. They are responsible for developing relationships and retaining our customers; connecting with key business executives and stakeholders and scheduling regular business review meetings with customers.
The role is field based and you will be expected to spend a significant amount of time meeting customers out of the office and travelling.
Main areas of responsibility
- Managing a customer portfolio for mid-tier customers;
- Acting as the primary point of contact for customers;
- Liaise with internal departments, including Customer Services, Operations, Pricing, Accounts and IT to improve the entire customer experience;
- Answer customers queries and identify new business opportunities amongst existing customers;
- Retention of customers and nurture those key relationships over time;
- Meetings with customers as necessary;
- Presentations to key customer contacts regarding products and services;
- Providing accurate status reports of existing accounts and new business opportunities;
- Generation of new business sales from existing customer accounts through upselling and cross-selling;
- Manage, maintain and improve the Customer's xgikmsk business profitability through commercial rate reviews and cost management;
- Collaborate with Sales team to support onboarding of new mid-tier customers;
- Ensuring that the customers within your remit adhere to payment terms;
Experience
- 3 years consultative selling experience working at Board level;
- Proven work experience as an Account Manager, Sales Manager or relevant role
- Account management experience with ability to demonstrate skills;
- Commitmen...
Account Manager employer: Macgregor Cavendish (UK) Ltd Careers
As a leading player in the UK and International Express Parcels and Logistics Industry, our company offers an exceptional work environment for Field Account Managers in the Home Counties and South East. We pride ourselves on fostering a collaborative culture that encourages professional growth, with comprehensive training and development opportunities tailored to enhance your skills. With competitive salaries, including a car allowance, and a focus on employee well-being, we ensure that our team members are supported in achieving both their personal and professional goals.
Contact Details:
Macgregor Cavendish (UK) Ltd Careers Recruitment Team
