At a Glance
- Tasks: Lead and inspire multiple retail teams while ensuring operational excellence and financial performance.
- Company: Join a dynamic company focused on convenience retail with a commitment to team development.
- Benefits: Enjoy a competitive salary, bonuses, company vehicle, and ongoing professional development.
- Why this job: Make a real impact in a fast-paced environment with opportunities for growth and leadership.
- Qualifications: Proven multi-site retail management experience and strong understanding of compliance regulations required.
- Other info: Field-based role with regular travel; ideal for those passionate about retail excellence.
The predicted salary is between 40000 - 45000 £ per year.
Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment? Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service? Do you have the resilience, drive, and leadership to make a real impact from day one?
We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.
Key Responsibilities:- Lead and support a portfolio of convenience retail sites to deliver operational excellence.
- Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
- Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
- Monitor compliance with food safety, health & safety regulations, and licensing requirements.
- Conduct regular site visits and audits to ensure consistent standards across all stores.
- Support the rollout of new initiatives, promotional activity, and operational changes.
- Provide guidance on HR-related issues including performance management, recruitment, and employee relations.
- Collaborate with cross-functional teams including HR, finance, and marketing to deliver strategic objectives.
- Proven multi-site retail management experience, ideally within convenience or food retail.
- Strong understanding of food safety, health & safety, and compliance regulations.
- Demonstrated ability to manage store-level P&Ls and budgets effectively.
- Field-based management experience with the ability to travel regularly.
- Confident and effective leader with excellent people management skills.
- HR experience is highly desirable (e.g., recruitment, disciplinary, absence management).
- Results-driven, commercially astute, and highly organized.
- A fast-paced and supportive working environment
- Competitive salary and performance-based bonuses
- Company vehicle, laptop and phone
- Ongoing professional development opportunities
- Employee discount and other benefits
- Salary circa £40-45k
For more information, please contact Alice Redmond today.
Retail Operations Manager (Leeds) employer: MacGregor Black
Contact Detail:
MacGregor Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager (Leeds)
✨Tip Number 1
Familiarise yourself with the latest trends in retail operations, especially within convenience and food sectors. This knowledge will help you speak confidently about how you can drive operational excellence during interviews.
✨Tip Number 2
Network with current or former Retail Operations Managers to gain insights into the role's challenges and expectations. This can provide you with valuable information that you can use to tailor your approach when discussing your experience.
✨Tip Number 3
Prepare specific examples of how you've successfully managed P&Ls and budgets in previous roles. Being able to demonstrate your financial acumen will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing your experience in coaching and developing teams. Highlighting your ability to inspire and lead others will resonate well with the hiring team.
We think you need these skills to ace Retail Operations Manager (Leeds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-site retail management experience and any specific achievements related to financial performance and team development. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail excellence and leadership. Provide examples of how you've successfully managed teams and improved operational efficiency in previous roles. Be sure to mention your understanding of food safety and compliance regulations.
Showcase Relevant Experience: When detailing your work history, focus on experiences that align with the key responsibilities of the Retail Operations Manager role. Highlight your ability to coach and mentor others, manage P&Ls, and ensure compliance with health and safety standards.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at MacGregor Black
✨Showcase Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed and developed store teams in the past, focusing on specific outcomes and improvements.
✨Understand Financial Performance
Be ready to discuss your experience with P&L management and budgeting. Highlight any specific achievements where you improved profitability or managed financial reporting effectively, as this is crucial for the role.
✨Emphasise Compliance Knowledge
Given the importance of food safety and health regulations in this role, brush up on relevant compliance standards. Be prepared to discuss how you've ensured adherence to these regulations in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think about challenges you've faced in retail operations and how you overcame them, particularly in fast-paced environments.