Are you an experienced retail operations professional within FMCG?
Do you have a background in people focused leadership?
Are you experienced in ensuring retail store operations run efficiently and effectively?
MacGregor Black are partnering with an FMCG retail business on the search for a Retail Operations coordinator. This is a perm role based in North Yorkshire.
Key Responsibilities
- Coordinate the retail and trade activity plan across the retail estate, ensuring activity is aligned to support sales growth.
- Establish clear KPI's for sales-driving activity, using results and insight to understand effectiveness and identify opportunities to improve future performance.
- Act as the main point of contact for complex retailer issues, working collaboratively across functions to ensure problems are understood, prioritised and resolved effectively.
- Analyse retailer feedback and issues, translating insights into improvements across processes, systems and operating practices.
- Support, coach and develop a small team, ensuring high performance and engagement.
- Ensure learnings from retailer issues are shared across brands and functions, driving continuous improvement and a better overall retailer experience.
What are we looking for
- Proven experience in a team leadership role
- A CI mindset, with the ability to identify opportunities for process enhancement
- Exceptional attention to detail
- Strong analytical and reporting skills with experience producing reports and insights for senior management teams
- Experience within retail operations
Retail Operations Coordinator employer: MacGregor Black
MacGregor Black is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets retail property management. With a strong focus on employee development and a collaborative culture, we provide our team with opportunities for growth and advancement while managing a diverse national property portfolio. Our commitment to sustainability and compliance ensures that you will be part of a forward-thinking organisation that values your contributions and fosters meaningful relationships within the industry.
