Head of Operations Excellence & Performance in London
Head of Operations Excellence & Performance

Head of Operations Excellence & Performance in London

London Full-Time 66000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational excellence and drive performance across multi-site manufacturing.
  • Company: Join a leading manufacturing business focused on Zero Loss culture.
  • Benefits: Competitive salary of £110k plus an attractive benefits package.
  • Why this job: Make a real impact by embedding world-class continuous improvement systems.
  • Qualifications: Experience in manufacturing leadership and a background in engineering preferred.
  • Other info: Dynamic role with opportunities for significant career growth.

The predicted salary is between 66000 - 77000 £ per year.

Are you an experienced operational excellence leader with a strong background in manufacturing performance and KPI governance? Are you passionate about building a Zero Loss culture and driving fact-based decision making across multi-site operations? Are you motivated by embedding world-class continuous improvement systems in a fast-paced, high-compliance environment?

MacGregor Black is partnering with a leading manufacturing business on the search for a Head of Operations Excellence & Performance. This is a permanent role based in the UK, with responsibility across a multi-site manufacturing network.

Key Responsibilities:
  • Own and evolve the Group-level Operations KPI framework, ensuring clear, reliable and business-aligned performance dashboards across Industrial and CS&L functions.
  • Lead day-to-day KPI tracking, analysis and root cause investigation, enabling fact-based performance dialogues with site leadership teams.
  • Define and drive the Zero Loss Culture strategy, embedding TPM, Lean and OPEX methodologies across the manufacturing network.
  • Build and deliver multi-tiered capability and leadership programmes that strengthen continuous improvement behaviours at all levels.
  • Partner with Finance and IT to strengthen data architecture, automation and system integration (MES, ERP, WMS), ensuring data integrity.
  • Identify, develop and deploy best practices and breakthrough improvements across plants, spanning processes, technologies and ways of working.
  • Support COO-level governance by ensuring alignment between Industrial Master Plan initiatives and Group strategy, tracking delivery and benefits realisation.
What We're Looking For:
  • Experience progressive operational leadership experience within a manufacturing environment.
  • Background in fast-paced, high-compliance industries such as FMCG, pharmaceuticals or chemicals.
  • BSc in Engineering or a related scientific discipline (preferred).
  • Proven experience designing and embedding manufacturing excellence and continuous improvement systems across multi-site operations.
  • Strong track record of delivering measurable results across productivity, quality, cost, safety and waste reduction.
  • Highly capable change leader, able to influence cross-functional teams and drive adoption of new processes and systems.
  • Confident communicator, comfortable leading fact-based performance dialogues with senior site leadership teams.

Salary Circa £110k + benefits package.

Head of Operations Excellence & Performance in London employer: MacGregor Black

At MacGregor Black, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and continuous improvement. Our commitment to a Zero Loss culture empowers employees to drive meaningful change across our multi-site manufacturing network, while our comprehensive benefits package and leadership development programmes ensure that every team member has the opportunity to grow and excel in their career. Join us in shaping the future of operational excellence in a fast-paced, high-compliance industry, where your contributions will be valued and recognised.
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Contact Detail:

MacGregor Black Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations Excellence & Performance in London

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to operational excellence. We recommend using the STAR method to structure your answers – it’ll help you showcase your achievements effectively!

✨Tip Number 3

Showcase your passion for continuous improvement! During interviews, share specific examples of how you've driven change in previous roles. We want to see that fire in your belly for building a Zero Loss culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Operations Excellence & Performance in London

Operational Excellence Leadership
Manufacturing Performance
KPI Governance
Zero Loss Culture
Continuous Improvement Systems
TPM (Total Productive Maintenance)
Lean Methodologies
OPEX (Operational Excellence)
Data Architecture
System Integration (MES, ERP, WMS)
Root Cause Investigation
Change Leadership
Cross-Functional Team Influence
Fact-Based Performance Dialogue
Capability Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in operational excellence and any relevant KPIs you've managed. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for building a Zero Loss culture and how you've driven continuous improvement in past roles. Let us know why you're excited about this opportunity!

Showcase Your Achievements: Quantify your successes! Use numbers and specific examples to demonstrate how you've improved performance, reduced waste, or enhanced safety in previous positions. We love seeing measurable results!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at MacGregor Black

✨Know Your KPIs Inside Out

Make sure you’re well-versed in the key performance indicators relevant to the role. Be ready to discuss how you've used KPIs in your previous roles to drive operational excellence and decision-making.

✨Showcase Your Continuous Improvement Mindset

Prepare examples of how you've successfully implemented continuous improvement systems in past positions. Highlight specific methodologies like Lean or TPM that you've embedded and the measurable results they achieved.

✨Demonstrate Your Change Leadership Skills

Be prepared to talk about times when you've led change initiatives. Focus on how you influenced cross-functional teams and drove the adoption of new processes, showcasing your ability to lead in a high-compliance environment.

✨Engage with Fact-Based Performance Dialogues

Practice discussing performance metrics and root cause analysis. Show that you can engage in meaningful conversations with senior leadership by using data to back up your points and drive discussions.

Head of Operations Excellence & Performance in London
MacGregor Black
Location: London

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