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- Tasks: Lead and develop a multi-site retail operation while driving performance and customer experience.
- Company: Join a high-growth retail business with a people-first culture.
- Benefits: Competitive salary of £60,000 plus a company car and career development opportunities.
- Why this job: Make a visible impact across the South Coast and own your region end-to-end.
- Qualifications: Experience in regional management or strong multi-site operations; excellent people leadership skills.
- Other info: Dynamic role with a focus on coaching, engagement, and continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Are you a people-first leader who loves being out in the field? Do you thrive on driving performance across multiple sites while raising standards? Are you looking for a role where you can own a region end-to-end and make visible impact fast? MacGregor Black are partnering with a leading UK, high-growth retail business on the search for a Regional Retail Manager. This is a perm role, covering a very large territory on the South Coast.
We are seeking a commercially driven Regional Retail Manager to lead and develop a multi-site operation across the South Coast. You will be accountable for performance delivery across your area, ensuring consistent operational standards, exceptional customer experience, and strong people leadership. This role combines hands-on field leadership with commercial accountability — driving sales, margin and KPI performance while coaching managers, improving capability, and embedding a high-performance culture.
Key Responsibilities:- Own and deliver regional KPIs (sales, margin, labour, service, compliance and customer metrics).
- Build and execute regional plans to deliver sustainable growth and continuous improvement.
- Analyse performance trends, identify risks/opportunities, and implement corrective actions quickly.
- Ensure strong forecasting, budgeting and cost control across the region.
- Lead, coach and develop Site/Store/Area Managers to build capability and succession.
- Drive engagement, performance management, and high standards of accountability.
- Support recruitment, onboarding and retention; build a strong talent pipeline.
- Create a culture of consistent communication, ownership, and results.
- Ensure excellent day-to-day execution across sites, with consistent brand and operational standards.
- Drive compliance across H&S, audit, policies and procedures.
- Lead improvements in operating rhythm, routines, and best practice sharing across the region.
- Champion a customer-first mindset and ensure service standards are delivered consistently.
- Monitor feedback, complaints and NPS/service measures, using insight to improve experience.
- Partner with central functions (Ops, HR, Finance, Marketing, Supply Chain) to deliver initiatives.
- Lead regional rollout of new launches, projects and process changes with strong adoption.
- Proven experience as a Regional/Area Manager (or strong multi-site Operations Manager ready to step up).
- Strong track record of delivering commercial KPIs across multiple locations.
- Confident using data to diagnose performance and drive actionable improvements.
- Excellent people leadership skills: coaching, influencing, performance management and engagement.
- Comfortable being highly visible in the field, balancing hands-on support with accountability.
- Strong operational and compliance mindset; consistent standards setter.
- Organised, resilient, and able to manage competing priorities across a region.
- Full UK driving licence and flexibility to travel within region.
Salary: £60,000 + car
For more information, contact Alice Redmond.
Regional Retail Manager in England employer: MacGregor Black
Contact Detail:
MacGregor Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Retail Manager in England
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. The more people you connect with, the better your chances of hearing about opportunities that might not be advertised.
✨Tip Number 2
Don’t just apply online; follow up! After submitting your application through our website, drop a quick email to the hiring manager or recruiter. A little nudge can go a long way in showing your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by researching the company’s recent achievements and challenges. This will help you tailor your answers and show that you’re genuinely interested in making an impact in the role.
✨Tip Number 4
Practice your pitch! Be ready to explain how your experience aligns with the job description. Highlight your people leadership skills and your ability to drive performance across multiple sites—this is what they want to hear!
We think you need these skills to ace Regional Retail Manager in England
Some tips for your application 🫡
Show Your People Skills: As a Regional Retail Manager, your people leadership skills are key. Make sure to highlight your experience in coaching and developing teams in your application. We want to see how you’ve engaged with your team and driven performance!
Be Data-Driven: We love candidates who can use data to drive improvements. In your application, share examples of how you've analysed performance trends and implemented changes based on those insights. Show us your commercial mindset!
Demonstrate Your Hands-On Approach: This role is all about being out in the field, so let us know about your hands-on leadership style. Share specific instances where you’ve balanced operational support with accountability across multiple sites.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at MacGregor Black
✨Know Your Numbers
As a Regional Retail Manager, you'll need to be comfortable with KPIs. Brush up on your understanding of sales, margin, and customer metrics. Be ready to discuss how you've used data in the past to drive performance improvements across multiple sites.
✨Showcase Your People Skills
This role is all about people leadership. Prepare examples of how you've coached and developed teams in previous roles. Think about specific situations where you’ve influenced performance management and built a strong talent pipeline.
✨Demonstrate Your Field Leadership
Since being visible in the field is crucial, share experiences where you’ve balanced hands-on support with accountability. Highlight how you’ve driven engagement and maintained high operational standards while being out in the field.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to analyse performance trends or implement corrective actions quickly. Be ready to discuss how you would handle potential risks and opportunities in the region.