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- Tasks: Manage and grow digital customer accounts while driving sales and profitability.
- Company: Join a global leader in consumer goods with a dynamic team culture.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Work in a fast-paced environment with opportunities to innovate and excel.
- Why this job: Be a key player in shaping e-commerce strategies and making impactful decisions.
- Qualifications: Strong analytical skills, experience in account management, and proficiency in Excel.
The predicted salary is between 40000 - 50000 £ per year.
Have you got a proven track record in managing and growing key digital customer accounts while driving profitable sales growth? Do you have strong analytical and commercial experience? Are you experienced in working cross-functionally to deliver operational excellence, resolve issues efficiently and build long-term customer relationships?
Macgregor Black are partnering with a global market leading consumer goods brand, on the search for an Account Manager - Digital. As Account Manager - Digital you will be responsible for driving commercial performance within the ecommerce/ marketplace function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role.
Key Responsibilities- Confident in a customer-facing and account management role.
- Highly analytical with strong Excel and numerical skills.
- Commercially minded with a solid grasp of margins, pricing, P&L and profitability.
- Comfortable using digital tools and reporting platforms.
- A critical thinker with a positive, proactive approach to growth and problem-solving.
- Organised, results-oriented and able to manage multiple accounts and deadlines.
- A strong communicator who builds trust and long-term relationships.
- Able to translate data and insight into targeted actions and customer plans.
- Attentive to customer feedback and able to share insights internally.
- Manage and grow the sales and the profitability of your portfolio.
- Use data to drive decision-making and identify gaps, risks and opportunities.
- Use Excel and digital tools to analyse sales, trends, costs and customer behaviour.
- Produce reports, KPIs and forecasts for internal stakeholders and leadership.
- Collect and interpret market and performance data to inform strategy.
- Promote our product portfolio using catalogues, digital tools and trade promotions.
- Maintain and grow relationships through meetings, calls and email engagement.
- Deliver insight-led presentations and recommendations to customers.
- Implement account and channel strategies aligned with margin and growth priorities.
- Use data to match products and brands to customer needs.
- Identify and pursue new business opportunities within your channel.
- Deliver accurate demand planning and reporting.
- Monitor performance vs budget and propose tactical actions when required.
- Take ownership from order entry to invoicing and delivery, working closely with Customer Service.
- Manage credit notes, complaints and service issues efficiently.
- Liaise with internal teams to resolve problems and support customer expectations.
- Meet customers and deliver impactful insights and analysis.
- Share feedback with marketing, trade marketing and product teams.
Please contact Lewis Millican for further information.
Account Manager - Digital in England employer: MacGregor Black
Contact Detail:
MacGregor Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Digital in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital strategies. Be ready to discuss how your analytical skills can drive their commercial performance. Show them you’re not just another candidate, but someone who understands their business.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your experience aligns with managing and growing key accounts. Highlight your success stories and be prepared to share insights on how you’ve used data to make impactful decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager - Digital in England
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your proven track record in managing digital customer accounts. We want to see how you've driven sales growth and built long-term relationships, so don’t hold back on those success stories!
Be Data-Driven: Since this role is all about using data to make decisions, include examples of how you've used analytical skills in previous roles. We love seeing candidates who can translate numbers into actionable insights!
Tailor Your Application: Take the time to customise your application for this specific role. Mention the key responsibilities and skills from the job description that you excel in. It shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MacGregor Black
✨Know Your Numbers
As an Account Manager - Digital, you'll need to be comfortable with numbers. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in past roles. Prepare examples of how you've analysed sales trends or customer behaviour to improve profitability.
✨Showcase Your Problem-Solving Skills
This role requires a critical thinker who can resolve issues efficiently. Think of specific challenges you've faced in account management and how you tackled them. Be prepared to share these stories during the interview to demonstrate your proactive approach.
✨Build Rapport with Your Interviewers
Strong communication is key in this role. Practice building rapport by engaging with your interviewers. Ask insightful questions about their experiences and the company culture. This will not only show your interest but also help you establish a connection.
✨Prepare Insight-Led Presentations
You'll need to deliver impactful insights and analysis to customers. Prepare a mini-presentation that showcases your ability to translate data into actionable strategies. This could be a mock presentation based on a previous project or a hypothetical scenario relevant to the role.