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- Tasks: Lead e-commerce operations and drive online growth across marketplaces.
- Company: Join a leading consumer goods business in Central London.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Shape digital commerce in a dynamic environment while enhancing customer experiences.
- Qualifications: Experience in e-commerce, Shopify, and strong analytical skills required.
- Other info: Collaborate with various teams and external agencies for optimal performance.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a passion for driving online growth across e-commerce and marketplaces? Are you highly analytical and thrive in a fast-paced, digitally focused environment? Do you enjoy collaborating across departments to deliver an exceptional customer experience?
MacGregor Black is currently partnering with a Leading Consumer Goods Business on the search for an E-Commerce & Marketplaces Manager. This is a permanent position based in Central London. As E-Commerce & Marketplaces Manager, you’ll be reporting to the Marketing Director and will be responsible for leading the day-to-day operations and commercial performance of the company’s e-commerce websites and marketplace channels. You’ll work cross-functionally and with external agencies to deliver on commercial objectives, optimise site and marketplace performance, and drive digital innovation. This is an exciting opportunity to shape and scale digital commerce in a growing brand environment.
Key Responsibilities:- Develop and implement strategies to drive growth across online sales, marketplaces, and digital customer retention.
- Oversee and manage the performance of Shopify-based websites (Dreamland and Bellissima Italia), ensuring smooth operation and an optimal user experience.
- Identify and execute growth opportunities across new and existing marketplaces.
- Source, negotiate, and onboard new sellers/partners to broaden product offerings and expand digital reach.
- Manage marketplace performance including advertising, inventory, supply chain, fulfilment, and account health.
- Create and optimise engaging, accurate, and brand-aligned product listings across all digital channels.
- Analyse and improve conversion rates through user journey audits, A/B testing, and optimisation strategies.
- Collaborate with digital marketing teams to integrate campaigns (SEO, SEM, email, social media) with e-commerce platforms.
- Liaise with operations to ensure accurate stock levels, efficient uploads, and timely product availability.
- Monitor and report on key KPIs such as traffic, conversion, sales, and bounce rates, delivering insights to drive performance.
- Own the digital customer experience end-to-end, from discovery to post-purchase satisfaction.
- Work collaboratively with marketing, sales, logistics, and customer service teams to align initiatives with company goals.
- Manage relationships with digital marketing agencies on a day-to-day basis.
- Liaise with third-party vendors, including payment, logistics, and development partners, to ensure seamless operations.
- Proven experience in e-commerce and marketplace management.
- Hands-on experience with Shopify and marketplace platforms (Amazon, eBay, etc.).
- Solid understanding of CRO, digital marketing integration, and analytics tools.
- Strong analytical, commercial, and negotiation skills.
- Detail-oriented with excellent organisational skills and a proactive mindset.
- A team player who thrives in a collaborative, fast-paced environment.
- Strong interpersonal and communication skills, with the ability to influence across all levels.
Competitive salary and benefits package on offer.
Please contact Daniel Hookway today for more information.
Ecommerce & Marketplace Manager employer: MacGregor Black
Contact Detail:
MacGregor Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Marketplace Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and marketplace management. Understanding current market dynamics and consumer behaviour will help you speak confidently about strategies during interviews.
✨Tip Number 2
Network with professionals in the e-commerce space, especially those who have experience with Shopify and major marketplaces like Amazon and eBay. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven online growth or improved conversion rates in previous roles. Being able to quantify your achievements will demonstrate your capability and impact.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss tools and methods you've used for performance tracking and optimisation. Highlighting your familiarity with analytics tools will set you apart as a candidate who can drive data-informed decisions.
We think you need these skills to ace Ecommerce & Marketplace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and marketplace management. Focus on your hands-on experience with platforms like Shopify and any achievements that demonstrate your ability to drive online growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital commerce and how your skills align with the responsibilities of the E-Commerce & Marketplace Manager role. Mention specific strategies you've implemented in the past that led to measurable growth.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to improve conversion rates or optimise user experiences. Highlight any tools or methodologies you are familiar with, such as A/B testing or user journey audits.
Highlight Collaboration Experience: Emphasise your ability to work cross-functionally. Provide examples of successful collaborations with marketing, sales, or logistics teams that resulted in improved performance or customer satisfaction.
How to prepare for a job interview at MacGregor Black
✨Showcase Your Analytical Skills
As an E-commerce & Marketplace Manager, you'll need to demonstrate your analytical prowess. Be prepared to discuss specific examples of how you've used data to drive decisions, optimise performance, and improve conversion rates in previous roles.
✨Familiarise Yourself with Shopify and Marketplaces
Since the role involves managing Shopify-based websites and various marketplaces, make sure you brush up on your knowledge of these platforms. Be ready to talk about your hands-on experience and any successful strategies you've implemented in the past.
✨Prepare for Cross-Department Collaboration
This position requires working closely with multiple teams. Think of examples where you've successfully collaborated with marketing, sales, or logistics teams to achieve a common goal. Highlight your communication skills and ability to influence others.
✨Understand Key Performance Indicators (KPIs)
You’ll be monitoring KPIs like traffic, conversion rates, and sales. Familiarise yourself with these metrics and be ready to discuss how you've tracked and reported on them in previous roles, as well as how you used insights to drive performance improvements.
