At a Glance
- Tasks: Lead and develop a team to manage complex range changes in a dynamic retail environment.
- Company: Join a leading UK retail group known for its innovative approach.
- Benefits: Permanent role with opportunities for career growth and professional development.
- Other info: Fast-paced environment with a focus on continuous improvement and collaboration.
- Why this job: Shape range governance and make impactful decisions that benefit customers and the business.
- Qualifications: Experience in range management, strong leadership, and analytical skills required.
The predicted salary is between 54450 - 66550 £ per year.
Are you an experienced range or category professional with a proven track record of delivering complex range change across a large retail or wholesale environment?
Do you have the leadership skills to coordinate multiple commercial workstreams and ensure range decisions are delivered effectively across the wider business?
Are you looking for the opportunity to shape range governance and improve commercial, customer and operational performance within a market-leading organisation?
Mac Gregor Black are partnering with a leading UK retail group on the search for a
Range Controller . This is a permanent role based in Ealing.
This is a pivotal commercial leadership position responsible for overseeing the end-to-end range review programme across a large and diverse product portfolio.
You will establish a clear and consistent approach to range governance, ensuring commercial decisions are supported by robust analysis and successfully implemented across the wider business.
Leading a team of range professionals, you will work closely with Category, Buying, Supply Chain, Operations, Finance and Depot teams to coordinate range activity, manage dependencies and ensure changes are delivered accurately and on time.
This is an opportunity to shape how range decisions are made and executed across a complex, fast-paced organisation, delivering measurable benefits for customers, suppliers and the business.
Key Responsibilities
- Lead, coach and develop the range team, creating a culture of accountability, collaboration and continuous improvement.
- Own the end-to-end range review programme across multiple categories and business areas.
- Develop and maintain a structured range governance framework, ensuring decisions are commercially robust and effectively controlled.
- Partner with Category and Buying teams to translate category strategies into clear and actionable range plans.
- Coordinate range implementation across Supply Chain, Operations, Commercial and Depot functions.
- Ensure new listings, delistings, substitutions and range changes are delivered accurately and within agreed timescales.
- Use customer, sales, space, margin and operational data to identify opportunities and support range decisions.
- Assess the commercial and operational risks associated with proposed range changes, developing appropriate mitigation plans.
- Improve range productivity by identifying duplication, underperformance and gaps within the existing portfolio.
- Manage stock transition and exit plans to minimise residual stock, availability issues and unnecessary cost.
- Establish clear reporting, performance measures and governance forums to monitor delivery and resolve issues.
- Influence senior stakeholders and challenge constructively to ensure range decisions support wider business objectives.
- Drive continuous improvement across range review processes, systems and ways of working.
What We’re Looking For
- Significant experience within Range, Category, Buying, Merchandising or Commercial Planning in a retail, wholesale or FMCG environment.
- Proven experience managing complex, end-to-end range review or range change programmes.
- Previous people leadership experience, with the ability to develop and motivate a high-performing team.
- Strong commercial acumen and an understanding of how range decisions affect sales, margin, stock and customer performance.
- Excellent analytical skills, with the ability to translate complex data into clear commercial recommendations.
- Strong project and programme management capability, with experience coordinating multiple workstreams and stakeholders.
- Good understanding of supply chain, stock management and operational execution.
- Confident stakeholder manager with the ability to influence senior commercial and operational leaders.
- Highly organised, detail-focused and comfortable working within a fast-paced, complex organisation.
- A continuous-improvement mindset with the confidence to challenge established processes and introduce more effective ways of working.
- For more information, please contact
Alice Redmond.
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Range Controller in Ealing employer: MacGregor Black
MacGregor Black is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets retail property management. With a strong focus on employee development and a collaborative culture, we provide our team with opportunities for growth and advancement while managing a diverse national property portfolio. Our commitment to sustainability and compliance ensures that you will be part of a forward-thinking organisation that values your contributions and fosters meaningful relationships within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Range Controller in Ealing
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MacGregor Black, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MacGregor Black!
We think you need these skills to ace Range Controller in Ealing
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MacGregor Black, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MacGregor Black and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MacGregor Black that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MacGregor Black
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
