At a Glance
- Tasks: Manage and deliver exciting Retail Media campaigns from start to finish.
- Company: Join a leading UK Wholesale & Retail business with a fresh Retail Media capability.
- Benefits: Competitive salary, performance bonus, private medical insurance, and 22 days annual leave.
- Other info: Great career progression opportunities in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team launching innovative media solutions in a growing industry.
- Qualifications: Experience in Retail Media or FMCG, strong project management, and stakeholder skills.
The predicted salary is between 40500 - 49500 £ per year.
Do you have experience delivering Retail Media or shopper marketing campaigns within Grocery or FMCG? Are you confident managing multiple campaigns, stakeholders, and operational delivery from brief through to execution? Looking to join a business where you can help build a brand-new Retail Media capability?
MacGregor Black is partnering with a leading UK Wholesale & Retail business on the search for a Retail Media Operations Manager. This is a permanent role based in West London, with five days per week on-site. This is an exciting opportunity to play a key role in the launch of a new Retail Media function. Working closely with Commercial, Marketing, IT, and supplier partners, you'll be responsible for ensuring campaigns are delivered on time, to the highest standard, and provide an exceptional experience for both suppliers and internal stakeholders.
Key Responsibilities
- Manage the end-to-end delivery of Retail Media campaigns across retail and wholesale channels
- Coordinate campaign scheduling, artwork approvals, and content management to ensure successful execution
- Monitor campaign performance, compliance, and screen utilisation across the Retail Media network
- Work closely with IT and operational teams to resolve issues and maintain network performance
- Coordinate installations, asset management, and campaign deployment across multiple locations
- Build strong relationships with suppliers, providing campaign updates, reporting, and post-campaign analysis
- Produce campaign performance reports, dashboards, and operational insights to support continuous improvement
- Identify opportunities to improve campaign delivery, operational efficiency, and supplier satisfaction
Qualifications & Experience
- Experience within Retail Media, Shopper Marketing, Media Operations, Grocery, or FMCG
- Strong project management skills with experience coordinating multiple campaigns simultaneously
- Highly organised with excellent attention to detail and the ability to manage competing priorities
- Comfortable working with campaign reporting, performance data, and operational KPIs
- Strong stakeholder management skills with the ability to work across multiple business functions
- Excellent communication and problem-solving skills
- Commercially aware with a proactive and customer-focused approach
Salary & Benefits
- Competitive salary of up to £45,000
- Performance-related bonus
- Pension scheme
- Private Medical Insurance
- Life Assurance
- 22 days annual leave, plus the option to purchase additional holiday
- On-site parking
- Opportunity to join a growing Retail Media team with genuine long-term career progression
Interested in learning more? Apply now or contact Kieron Hall at MacGregor Black to discuss this opportunity in confidence.
Retail Media Ops Manager in City of London employer: MacGregor Black
MacGregor Black is an exceptional employer, offering a vibrant and dynamic work environment in our Newcastle & Leeds offices. We prioritise employee growth through tailored development programmes and a meritocratic bonus structure, ensuring that your hard work is recognised and rewarded. Join us to become an expert in the recruitment industry while enjoying significant benefits and a supportive culture that fosters long-term career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Ops Manager in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MacGregor Black, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MacGregor Black!
We think you need these skills to ace Retail Media Ops Manager in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MacGregor Black, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MacGregor Black and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MacGregor Black that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MacGregor Black
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
