Senior Revenue Manager

We are recruiting a Senior Revenue Manager to join our Finance department. Joining Macfarlanes means being part of a collaborative, approachable team who want you to succeed. You’ll be encouraged to get involved and recognised for your contribution. We take your development seriously. Our learning and development programmes are second to none and are designed to help you strengthen your skills. Above all, you’ll be part of a firm where we all work together as part of a cohesive and supportive team, value your efforts and help you to thrive.

The Macfarlanes’ Revenue team consists of approximately 18 people, all reporting to the Senior Revenue Manager. The team is managed day-to-day by a Senior Revenue Controller and a Senior Credit Controller, who also has responsibility for e-billing. The team sits within the wider Finance department which consists of 40 employees and falls into several different areas; revenue, cashiers, accounts payable, finance systems and management accountants.

The Senior Revenue Manager is responsible for overseeing all revenue management and credit control activities for Macfarlanes. They will be an integral member of the finance management team and will act as a business partner to the firm’s Partners and fee earners with the principal objective of optimising revenue and speed of cash collection.

Duties will include:

• Strategy and leadership: identify and develop solutions for service enhancements aimed at reducing lockup days, and establish clear targets against which progress towards this objective can be measured; have experience in understanding of rate structures and alternative billing arrangements; play a leading role within the wider finance management team, contributing to strategy development, driving operational decision-making, and influencing key discussions across the function; and meet regularly with the Managing Partner to provide insights and analysis on working capital management.
• Management and development: provide strong leadership and have full responsibility for development and performance of the Finance Revenue team and ensure targets for lockup day reductions are devolved to the team; prepare monthly billing and collections forecasts and ensure the firm meets these targets; responsible for all activities related to WIP management, client billing and collections and agree controls and metrics to balance workload across the team and to demonstrate process effectiveness; and ensure the Finance Revenue team are meeting and participating in wider finance department objectives, initiatives and upholding best practice.
• Relationship building: maintain good relationships with Partners, especially practice area heads and ensure each practice area is well supported by a dedicated member from the Finance Revenue team.
• Client focus: agree enhanced internal processes to support any complex billing needs for our top clients; and develop relationships with client Partners (internally) and clients’ finance professionals (externally) to ensure speedier processing of bills and collection of money from our Top 30 clients.

This job description encompasses the main duties of the role and is by no means exhaustive. It is anticipated that duties may vary from time to time according to the needs of the department.

The candidate:

Broadly, we want to recruit a Senior Revenue Manager with experience in a professional services environment who fulfils the following criteria:

• Technical skills: significant experience in management and operational role; promotes best practice and procedures; analytical with good attention to detail and prioritisation skills; assists others with problem solving by breaking them down and sharing business insights; and ensures that the technical advice is given with a commercial approach.
• Contribution and personal effectiveness: highly developed leadership and management skills, with the ability to create a sense of togetherness and encourages the contribution of ideas to improve the policies, processes and the working environment; adapts management style to the needs of the team; assesses demands and organises resources in order to meet the needs of the business; and collaborative and solution orientated, with a can-do attitude.
• Client service and communication: a proven background of taking responsibility for delivering tasks and following through with the resolution of issues, including meeting deadlines and working in a fast-paced environment; a sophisticated communicator with the ability to build strong working relationships and a persuasive presenter, equally comfortable engaging with stakeholders across the firm; builds a reputation as a reliable advisor by identifying opportunities; anticipates potential client needs by understanding their commercial pressures; and confident in situations that require negotiation with an inclusive approach.

Application screening: Any offer of employment with us is subject to our pre-employment checks which are conducted by a third-party screening provider. These may include but are not limited to your professional and academic qualifications, any criminal records and employment references. These checks will be initiated with your consent and your offer will be subject to the successful completion of these checks.

About Macfarlanes: Macfarlanes is a pre-eminent law firm that serves a global client base in private capital, private wealth, M&A and disputes. Personal connection, an entrepreneurial spirit and a commitment to excellence are at the heart of our firm. These values drive our ability to deliver exceptional outcomes for our clients. We are big enough to undertake the most complex and demanding mandates yet small enough to know each other well and to be agile, adapting to the needs of our clients. We seek to strengthen the firm by recruiting talented people from all backgrounds who want to build long-lasting and impactful careers with us. Our culture is challenging and supportive, creating an environment where individuals can thrive.

Our commitment to inclusion: Inclusion is one of our key priorities and it is a goal we are actively working towards. We believe that an inclusive, forward-thinking culture is intrinsically important and enables us to provide innovative solutions to our clients. We welcome applications from people of all backgrounds, bringing different perspectives and experiences, making Macfarlanes an exciting and stimulating place to work. We seek to recruit the best candidates, regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation or any other characteristic. As part of this commitment, we will ask you certain diversity data questions. We would really appreciate you and/or your recruiter completing these questions when submitting an application to Macfarlanes as this data enables us to measure our progress and identify any actions needed to continue to support an inclusive culture. This data is anonymised to maintain the privacy of applicants. If you have any questions relating to how this data is used, please contact a member of the recruitment team.

Should you require any adjustments during the application and/or interview process, please do not hesitate to inform your recruiter or a member of the recruitment team. Please note, the job description is available in other accessible formats (for example, large print). We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please email the recruitment team at recruitment@macfarlanes.com.