Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the HR Hub, manage daily operations, and enhance employee experience.
- Company: Macfarlanes is a unique London law firm focused on client needs and innovative solutions.
- Benefits: Enjoy a supportive culture, career development opportunities, and a commitment to inclusion.
- Why this job: Join a dynamic team where your contributions directly impact employee satisfaction and organisational growth.
- Qualifications: Experience in HR operations, strong communication skills, and a passion for employee-centric initiatives.
- Other info: We welcome diverse applicants and offer adjustments during the application process.
The predicted salary is between 48000 - 84000 £ per year.
Join to apply for the HR Operations Manager role at Macfarlanes
Join to apply for the HR Operations Manager role at Macfarlanes
Direct message the job poster from Macfarlanes
An HR Operations Manager vacancy has arisen. We are looking for an individual who can lead our Human Resources Hub, employ high quality knowledge and skills, demonstrate a professional approach to their work and a positive attitude.
The team
Macfarlanes’ HR department consists of 42 employees which fall into several different teams; Operations, Advisory, Recruitment, Early Legal Careers, Learning & Development, and Inclusion and CSR.
This position is based within the Operations team. The successful individual will lead the shared services function, HR Hub.
The HR Hub consists of one Adviser (which provides support to the Operations team and Advisory team), two Assistants and one Administrator. The successful individual will manage the team and deliver a high quality service to employees and managers.
The role
This role manages the day-to-day work of the HR Hub dealing with general queries from employees, focusing on the employee experience to deliver an efficient and responsive service.
Key duties will include:
- ensuring the team are equipped to handle queries and provide employees with the right guidance and HR data to make informed decisions, while also acting as a point of escalation for complex matters;
- coordinating monthly payroll activities, ensuring all changes are accurately captured in the HR system, checked and correctly filed;
- working with Finance and the outsourced payroll provider to ensure seamless data transfer and resolution of any discrepancies;
- working with the HR Systems team to maximise the use of the HR system and to explore new technologies to improve efficiencies;
- maintaining all key documentation including email and letter templates, HR web pages and HR Hub process maps to ensure they remain accurate and up to date;
- analysing queries and team workloads to identify trends and implement measures to maintain service levels;
- managing the new joiner and rolling programme of background checks to ensure compliance with legislative and regulatory requirements;
- managing the onboarding and induction process;
- managing the relationship with key HR vendors such as providers of background screening checks, maternity coaching and neurodiversity support services;
- supporting on key annual processes such as salary review and benchmarking while leading on the Hub responsibilities of these tasks; and
- supporting the continuous development of the team by identifying skills gaps and learning opportunities.
This job description encompasses the main duties of the role and is by no means exhaustive. It is anticipated that duties may vary from time to time according to the needs of the practice area.
Skills and experience:
- experience in a HR operations role—ideally within a technology or business service environment, though other fast-paced settings will be considered;
- knowledge of employment law, payroll, benefits, recruitment and compliance;
- experience using HR systems and reporting tools;
- experience of continuous improvement and team development;
- self-starter and incredibly proactive;
- exceptional communication skills;
- a natural collaborator and problem solver with a high level of integrity and discretion;
- passion for employee experience and a drive to deliver meaningful, human-centric HR initiatives; and
- comfortable with ambiguity and proactive in implementing change in growing organisations.
Application screening
Any offer of employment with us is subject to our pre-employment checks which are conducted by a third-party screening provider. These may include but are not limited to your professional and academic qualifications, any criminal records and employment references. These checks will be initiated with your consent and your offer will be subject to the successful completion of these checks.
About Macfarlanes
We are a distinctive London-based law firm with a unique combination of services built and shaped around the needs of our clients. Our unrivalled blend of expertise, agility and culture means we have the flexibility to meet their most challenging demands and adapt to the changing world around us. While many of our services can be found at other firms, the mix cannot.
We find, recruit and train talented people from all backgrounds, building careers for the long term, to one day shape and lead the firm. We know each other personally which means we work together with more cohesion, and less formality. Our culture is thoughtful, challenging and supportive, and we are a place where everyone, at whatever level, can thrive. We remain focused on equal treatment in recruitment, retention and promotion.
Our commitment to inclusion
Inclusion is one of our key priorities and it is a goal we are actively working towards. We believe that an inclusive, forward-thinking culture is intrinsically important and enables us to provide innovative solutions to our clients.
We welcome applications from people of all backgrounds, bringing different perspectives and experiences, making Macfarlanes an exciting and stimulating place to work. We seek to recruit the best candidates, regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation or any other characteristic.
As part of this commitment, we will ask you certain diversity data questions. We would really appreciate you and/or your recruiter completing these questions when submitting an application to Macfarlanes as this data enables us to measure our progress and identify any actions needed to continue to support an inclusive culture. This data is anonymised to maintain the privacy of applicants. If you have any questions relating to how this data is used, please contact a member of the recruitment team.
Should you require any adjustments during the application and/or interview process, please do not hesitate to inform your recruiter or a member of the recruitment team. Please note, the job description is available in other accessible formats (for example, large print).
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please email the recruitment team at recruitment@macfarlanes.com.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Law Practice
Referrals increase your chances of interviewing at Macfarlanes by 2x
Get notified about new Human Resources Operations Manager jobs in London Area, United Kingdom.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 6 days ago
Sr HR Regional Partner, HR Regional Partner Team
London, England, United Kingdom 3 hours ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
HR Business Partner (London & Head Office)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 months ago
London Area, United Kingdom 58 minutes ago
Human Resources Business Partner- 30/35 hours a week (Charity)
London, England, United Kingdom 6 days ago
London Area, United Kingdom £60,000.00-£70,000.00 7 hours ago
Deputy Assistant Director of Human Resources
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
HR Operations Manager employer: Macfarlanes
Contact Detail:
Macfarlanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Familiarise yourself with Macfarlanes' culture and values. Understanding their commitment to inclusion and employee experience will help you align your approach during interviews and discussions, showcasing how you can contribute positively to their HR Hub.
✨Tip Number 2
Network with current or former employees of Macfarlanes. Engaging with them on platforms like LinkedIn can provide you with insider insights about the HR operations team and the specific challenges they face, allowing you to tailor your conversation during the application process.
✨Tip Number 3
Prepare to discuss your experience with HR systems and continuous improvement initiatives. Be ready to share specific examples of how you've implemented changes in previous roles that enhanced efficiency or employee satisfaction, as this aligns closely with the responsibilities of the HR Operations Manager.
✨Tip Number 4
Demonstrate your proactive nature by suggesting potential improvements or innovations for the HR Hub during your interview. This shows that you're not only a fit for the role but also someone who is eager to contribute to the team's success from day one.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly in fast-paced environments. Emphasise your knowledge of employment law, payroll, and compliance, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee experience and how you can contribute to Macfarlanes' HR Hub. Use specific examples from your past roles to demonstrate your proactive approach and problem-solving skills.
Highlight Team Management Experience: Since the role involves managing a team, be sure to include any previous experience you have in leading teams. Discuss how you've supported team development and continuous improvement in your past positions.
Showcase Communication Skills: Exceptional communication is crucial for this role. Provide examples in your application that illustrate your ability to communicate effectively with various stakeholders, including employees and management.
How to prepare for a job interview at Macfarlanes
✨Know Your HR Fundamentals
Make sure you brush up on your knowledge of employment law, payroll, and compliance. Being able to discuss these topics confidently will show that you have the necessary expertise for the HR Operations Manager role.
✨Demonstrate Leadership Skills
As you'll be managing a team, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully led teams in the past, focusing on your ability to develop others and improve team performance.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in HR operations and how you resolved them. This will demonstrate your proactive approach and ability to handle ambiguity, which is essential for this role.
✨Emphasise Employee Experience
Since the role focuses on enhancing the employee experience, come prepared with ideas or initiatives you've implemented in previous roles that improved employee satisfaction and engagement.
