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- Tasks: Support our sales team by managing orders and customer communications.
- Company: Join Macfarlane Packaging, a leader in the packaging distribution sector.
- Benefits: Enjoy 25 days holiday, flexible benefits, and career development opportunities.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Kickstart your sales career in a dynamic environment with growth potential.
- Qualifications: Experience in sales support and excellent communication skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Join a market leader and support our dynamic sales team.
Salary: £28,000 basic (depending on experience) + bonuses/OTE
Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme
Hours: 37.5 per week, Monday-Friday
Sector: Packaging Distribution
Unpack a rewarding sales career with Macfarlane Packaging. At Macfarlane Packaging, we're in the business of protecting what matters - our people, our customers, and the planet. We're equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming.
Your Role: Sales Coordinator
As a Sales Coordinator, you'll play a pivotal role in underpinning our sales success. You'll be the first point of contact for customer accounts, ensuring smooth order progression and exceptional service. Working closely with our Sales Executives, you'll manage enquiries, process orders, and proactively revive lapsed accounts. Your attention to detail and excellent communication skills will help maintain our high standards and drive operational efficiency.
What You'll Be Doing:
- Supporting sales growth by managing and streamlining order progression and customer communications.
- Using our CRM system (MS Dynamics) to track leads, update customer records, and monitor sales activity.
- Proactively contacting lapsed or underutilised accounts to unlock opportunities for up-selling and cross-selling.
- Collaborating with Sales Executives, purchasing, and logistics teams to ensure timely order fulfilment.
- Handling customer enquiries and processing orders with precision to maintain service excellence.
What We're Looking For:
- Minimum of 12 months' experience in a sales coordination, administration, or support role.
- Proven track record in handling customer enquiries and outbound calls in a phone-based environment.
- Excellent communication and relationship-building skills with a friendly, professional manner.
- Strong organisational abilities with a keen eye for detail and the capacity to multitask in a fast-paced setting.
- Proficiency in Microsoft Office and experience with CRM systems (experience with Microsoft Dynamics is advantageous).
- Familiarity with the packaging or distribution sector is a plus.
Why Choose Macfarlane:
- We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
- 25 days holiday (rising to 27 with service) + bank holidays
- Flexible benefits, including enhanced pension and life assurance
- Wellbeing and employee assistance programs
- Extensive training and career development opportunities
- Employee discounts, volunteering days, and more!
Shape Your Future with Us:
At Macfarlane Group, your potential is limitless. We empower our people with structured career pathways and continuous training, so whether you're expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level:
We're moving quickly to find the right candidate, so apply now! Click Apply to submit your CV. All applications will be acknowledged, and we will be holding local interviews in the coming weeks.
We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies, please.
Locations
Sales Coordinator in Sudbury, Suffolk employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Sudbury, Suffolk
✨Tip Number 1
Get to know the company inside out! Research Macfarlane Packaging, their values, and their products. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common sales coordinator interview questions and role-play with a friend. The more comfortable you are talking about your experience and skills, the better you'll come across in the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Coordinator in Sudbury, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales support and any relevant skills that match what we're looking for, like your proficiency with CRM systems and your knack for handling customer enquiries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a perfect fit for our dynamic sales team. Don’t forget to mention your organisational skills and attention to detail!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your friendly and professional manner. Whether it's in your CV or cover letter, let your personality come through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way to get your application in front of us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Stuff
Before the interview, make sure you understand Macfarlane Packaging's role in the industry. Familiarise yourself with their products and services, especially in packaging distribution. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Sales Coordinator, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where your organisational skills made a difference in your previous jobs. This will highlight your ability to thrive in a fast-paced environment.
✨Familiarity with CRM Systems
If you have experience with Microsoft Dynamics or similar CRM systems, be sure to mention it. Prepare to discuss how you've used these tools to track leads and manage customer relationships, as this is crucial for the Sales Coordinator role.