At a Glance
- Tasks: Lead and motivate a sales team to achieve exceptional customer service and sales growth.
- Company: Join Macfarlane Packaging, a stable and evolving company with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible benefits, and up to 27 days holiday.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Shape your career in a fast-paced environment with genuine opportunities for development.
- Qualifications: Experience in leading sales teams and a strong understanding of customer account management.
The predicted salary is between 40000 - 40000 £ per year.
Location: Tilehurst, Reading
Package: Basic salary up to £40,000 (dependent on experience) plus bonus/OTE and flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme)
Hours: Full time (37.5 hours) Monday to Friday
Sector: Packaging Distribution
Protecting what matters, together. We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.
The Sales Office Manager Role: This is a key leadership role within one of our packaging distribution operations. As Sales Office Manager, you will lead, develop and motivate a team of internal sales professionals, ensuring exceptional customer service, strong commercial performance and effective day-to-day sales office management. You will be responsible for driving sales growth across existing accounts, maximising quotation conversion, identifying new opportunities and ensuring the team consistently delivers against agreed targets. Working closely with external sales executives, operations and logistics colleagues, you will help create a high-performance culture focused on customer satisfaction, profitability and continuous improvement.
What you will bring: We welcome applications from commercially minded sales leaders who can demonstrate success within a fast-paced sales, distribution, merchanting or wholesale environment. You will ideally offer:
- Previous experience leading, coaching and developing an internal sales or customer service team
- A strong understanding of sales office operations, customer account management and commercial decision-making
- Experience setting objectives, monitoring performance and driving continuous improvement
- The ability to motivate teams to achieve sales, margin and service targets
- A track record of building strong customer relationships and identifying opportunities to grow account spend
- Confidence handling customer escalations and resolving issues professionally
- Experience supporting and working alongside field-based sales colleagues
- Strong commercial awareness and the ability to balance customer satisfaction with profitability
- Excellent communication, organisation and people management skills
- Strong IT capability, including CRM systems and Microsoft Office applications
- Knowledge of packaging products or experience within the packaging sector would be advantageous but is not essential.
What you will get: We provide a competitive basic starting salary and operate a range of rewarding bonus and incentive schemes. Our flexible employee benefits package can include:
- 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
- Additional Holiday Purchasing Scheme (run annually)
- Contributory pension scheme
- Free parking at the majority of our site locations
- Annual paid volunteering day
- Company car or cash allowance for qualifying roles
- Employee Assistance Programme
- Extensive training, development and progression opportunities
- Employee discount scheme
- Simply Health/Dental Cover option or BUPA cover for qualifying roles
- Enhanced HR policies relating to employee rights and entitlements
- Long service awards
- Charitable giving options
- Financial support with eye tests and prescription glasses for DSE users
- EE Mobile discount scheme
- Candidate referral scheme
Your future with us: Here at Macfarlane Group, you have the opportunity to shape your own career. As a large national business, internal progression and mobility are key parts of our success. Through structured development pathways, leadership programmes and recognised external training, we support colleagues to achieve their full potential and progress their careers.
How to apply: We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.
Sales Office Manager in Slough employer: Macfarlane Packaging
At Macfarlane Packaging, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in Tilehurst, Reading. With a strong focus on employee development, our flexible benefits package includes up to 27 days of holiday, a contributory pension scheme, and extensive training opportunities, ensuring that every team member can grow their career while contributing to our commitment to customer satisfaction and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the packaging industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Macfarlane Packaging and understand their values. Be ready to discuss how your experience aligns with their commitment to customer satisfaction and continuous improvement.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams and driven sales growth. This is your chance to shine as a Sales Office Manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Office Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and sales management experience, as well as any achievements that demonstrate your ability to drive results.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Sales Office Manager role. Share specific examples of how you've motivated teams and improved performance in previous roles.
Showcase Your Commercial Awareness:In your application, emphasise your understanding of sales office operations and customer account management. We want to see how you balance customer satisfaction with profitability, so give us some concrete examples!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Stuff
Before the interview, make sure you understand the packaging distribution sector and the specific challenges it faces. Research Macfarlane Packaging's values and recent developments to show that you're genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Sales Office Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully coached teams in the past, focusing on specific outcomes and improvements you've driven.
✨Prepare for Scenario Questions
Expect questions about handling customer escalations and driving sales growth. Think of real-life scenarios where you've resolved issues or identified new opportunities, and be ready to discuss your thought process and the results.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to continuous improvement or how they measure success in the sales office. This shows your interest and helps you gauge if the role is the right fit for you.
