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- Tasks: Support our sales team by managing orders and customer communications.
- Company: Join Macfarlane Packaging, a leader in the packaging industry with over 75 years of experience.
- Benefits: Enjoy up to £28,000 salary, flexible benefits, 27 days holiday, and employee discounts.
- Why this job: Be part of a dynamic team that values your growth and offers extensive training opportunities.
- Qualifications: 12 months sales experience, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: We're an equal opportunities employer and welcome applicants from all backgrounds.
The predicted salary is between 22400 - 31200 £ per year.
5 days ago Be among the first 25 applicants
This range is provided by Macfarlane Packaging. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Macfarlane Packaging
Recruitment & Training Coordinator at Macfarlane Packaging
Join a market leader and support our dynamic sales team
- Salary: Up to £28,000 basic + bonuses
- Flexible benefits, up to 27 days holiday+ bank holidays & additional leave purchase scheme
- Sector: Packaging Distribution
Unpack a rewarding sales career with Macfarlane Packaging
At Macfarlane Packaging, we’re in the business of protecting what matters—our people, our customers, and the planet. We’re equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming. With over 75 years of industry expertise, we combine stability with innovation in a fast-paced, results-driven environment. If you’re eager to support a top-performing team and develop your skills in sales, read on…
As a Sales Coordinator, you’ll play a pivotal role in underpinning our sales success. You’ll be the first point of contact for customer accounts, ensuring smooth order progression and exceptional service. Working as part of a Territory Team with our Sales Executives, you’ll manage enquiries, process orders, building relationships with your customer base and proactively revive lapsed accounts. In this fast paced, multi-faceted role, your attention to detail and excellent communication skills will help maintain our high standards and drive operational efficiency and team targets.
What You’ll Be Doing
- Supporting sales growth by managing and streamlining order progression and customer communications.
- Relationship building with Customer base.
- Using our CRM system (MS Dynamics) to track leads, update customer records, and monitor sales activity.
- Proactively contacting lapsed or underutilised accounts to unlock opportunities for up-selling and cross-selling.
- Collaborating with Sales Executives, purchasing, and logistics teams to ensure timely order fulfilment.
- Handling customer enquiries and processing orders with precision to maintain service excellence.
What We’re Looking For
You’ll be an organized and proactive professional with a knack for sales support. We’re looking for someone who can keep the wheels turning and add value to our team by ensuring every customer interaction is top-notch. Specifically, we’d love to see:
- Minimum of 12 months’ experience in a sales focused role
- Experience of both inbound and outbound sales calls
- Experience of working with sales targets
- Excellent communication and relationship-building skills with a friendly, professional manner.
- Strong organisational abilities with a keen eye for detail and the capacity to multitask in a fast-paced setting.
- Proficiency in Microsoft Office and experience with CRM systems (experience with Microsoft Dynamics is advantageous).
- Familiarity with the packaging or distribution sector is a plus.
Why Choose Macfarlane?
We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
• 25 days holiday (rising to 27 with service) + bank holidays
• Flexible benefits, including enhanced pension and life assurance
• Wellbeing and employee assistance programs
• Extensive training and career development opportunities
• Employee discounts, volunteering days, and more!
Shape Your Future with Us
At Macfarlane Group, your potential is limitless. We empower our people with structured career pathways and continuous training, so whether you’re expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level?
We’re moving fast to find the right candidate, so apply now! Click ‘Apply’ to submit your up-to-date CV. All applications will be acknowledged. We’re an equal opportunities employer and welcome applicants from all backgrounds. If you require any adjustments during the recruitment process, please let us know.
No recruitment agencies, please.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Customer Service, and Administrative
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Industries
Packaging and Containers Manufacturing, Freight and Package Transportation, and Transportation, Logistics, Supply Chain and Storage
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Sales Coordinator employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with Macfarlane Packaging's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Macfarlane Packaging on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience with CRM systems, particularly Microsoft Dynamics. Be ready to share specific examples of how you've used such tools to enhance sales processes or customer relationships in your previous roles.
✨Tip Number 4
Showcase your organisational skills by preparing a brief plan on how you would manage customer accounts and streamline order progression. Presenting this during an interview can highlight your proactive approach and problem-solving abilities.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer service. Emphasise your organisational skills and any experience with CRM systems, particularly Microsoft Dynamics, as this is a key requirement for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Coordinator position at Macfarlane Packaging. Mention specific examples of how you've successfully managed customer relationships and streamlined order processes in previous roles.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure that your application reflects your ability to convey information clearly and professionally. Use concise language and avoid jargon to demonstrate your communication prowess.
Highlight Relevant Experience: If you have experience in the packaging or distribution sector, make sure to mention it. Additionally, detail any experience with inbound and outbound sales calls, as well as your ability to meet sales targets, to align with what Macfarlane Packaging is looking for.
How to prepare for a job interview at Macfarlane Packaging
✨Know the Company
Before your interview, take some time to research Macfarlane Packaging. Understand their values, mission, and recent developments in the packaging industry. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise your previous sales experience, especially any roles that involved customer communication or order processing. Be ready to discuss specific examples of how you've successfully managed customer relationships or met sales targets.
✨Demonstrate Communication Skills
As a Sales Coordinator, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively handled customer inquiries or resolved issues.
✨Show Your Organisational Skills
In a fast-paced role like this, being organised is crucial. Be prepared to discuss how you manage multiple tasks and prioritise your workload. Sharing specific tools or methods you use to stay organised can also impress your interviewers.
