Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our sales team by managing orders and customer communications.
- Company: Join Macfarlane Packaging, a leader in protecting what matters.
- Benefits: Enjoy up to 27 days holiday, flexible benefits, and employee discounts.
- Why this job: Develop your sales skills in a dynamic, supportive environment with career growth opportunities.
- Qualifications: 12 months of sales experience and strong communication skills required.
- Other info: No recruitment agencies, apply now to kickstart your sales career!
The predicted salary is between 22400 - 39200 £ per year.
Join a market leader and support our dynamic sales team.
Salary: Up to £28,000 basic + bonuses
Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme
Hours: 37.5 per week, Monday-Friday
Sector: Packaging Distribution
Unpack a rewarding sales career with Macfarlane Packaging. At Macfarlane Packaging, we're in the business of protecting what matters—our people, our customers, and the planet. We're equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming.
Your Role: Sales Coordinator
As a Sales Coordinator, you'll play a pivotal role in underpinning our sales success. You'll be the first point of contact for customer accounts, ensuring smooth order progression and exceptional service. Working as part of a Territory Team with our Sales Executives, you'll manage enquiries, process orders, build relationships with your customer base and proactively revive lapsed accounts. In this fast-paced, multi-faceted role, your attention to detail and excellent communication skills will help maintain our high standards and drive operational efficiency and team targets.
What You'll Be Doing:
- Supporting sales growth by managing and streamlining order progression and customer communications.
- Relationship building with Customer base.
- Using our CRM system (MS Dynamics) to track leads, update customer records, and monitor sales activity.
- Proactively contacting lapsed or underutilised accounts to unlock opportunities for up-selling and cross-selling.
- Collaborating with Sales Executives, purchasing, and logistics teams to ensure timely order fulfilment.
What We're Looking For:
- You’ll be an organized and proactive professional with a knack for sales support.
- Minimum of 12 months' experience in a sales focused role.
- Experience of both inbound and outbound sales calls.
- Experience of working with sales targets.
- Excellent communication and relationship-building skills with a friendly, professional manner.
- Proficiency in Microsoft Office and experience with CRM systems (experience with Microsoft Dynamics is advantageous).
Why Choose Macfarlane:
- We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
- 25 days holiday (rising to 27 with service) + bank holidays.
- Flexible benefits, including enhanced pension and life assurance.
- Wellbeing and employee assistance programs.
- Extensive training and career development opportunities.
- Employee discounts, volunteering days, and more!
We empower our people with structured career pathways and continuous training, so whether you're expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level? We're moving fast to find the right candidate, so apply now! No recruitment agencies, please.
Sales Admin & Accounts Support employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin & Accounts Support
✨Tip Number 1
Familiarise yourself with the packaging distribution sector. Understanding the industry trends and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills, particularly with Microsoft Dynamics. If you have access to a trial version or online tutorials, practice navigating the system to show your readiness to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with customers in previous roles. Being able to share specific instances where you've revived lapsed accounts or exceeded sales targets will set you apart.
✨Tip Number 4
Network with current or former employees of Macfarlane Packaging on platforms like LinkedIn. Gaining insights about the company culture and expectations can give you an edge in your application and interview.
We think you need these skills to ace Sales Admin & Accounts Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer relationship management. Emphasise your proficiency with CRM systems, especially if you have experience with Microsoft Dynamics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experience align with the responsibilities of the Sales Coordinator position.
Highlight Communication Skills: In your application, emphasise your excellent communication and relationship-building skills. Provide examples of how you've successfully managed customer accounts or resolved issues in previous roles.
Showcase Your Organisational Skills: Demonstrate your organisational abilities by detailing how you've managed multiple tasks or projects in a fast-paced environment. This is crucial for the Sales Coordinator role, where attention to detail is key.
How to prepare for a job interview at Macfarlane Packaging
✨Know the Company
Before your interview, take some time to research Macfarlane Packaging. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in sales support roles. Be ready to discuss specific examples of how you've managed customer accounts, processed orders, or built relationships with clients. This will demonstrate your capability for the Sales Coordinator position.
✨Showcase Your Communication Skills
As a Sales Coordinator, excellent communication is key. Prepare to discuss how you've successfully communicated with customers and team members in the past. You might even want to practice answering common interview questions out loud to refine your delivery.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the opportunity.
