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- Tasks: Support our sales team by managing customer accounts and processing orders.
- Company: Join Macfarlane Packaging, a market leader in the packaging industry.
- Benefits: Enjoy up to 27 days holiday, flexible benefits, and employee discounts.
- Why this job: Kickstart your sales career in a dynamic environment with growth opportunities.
- Qualifications: 12 months of sales experience and strong communication skills required.
- Other info: No recruitment agencies, please.
The predicted salary is between 24000 - 28000 £ per year.
Join a market leader and support our dynamic sales team.
Salary: Up to £28,000 basic + bonuses.
Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme.
5 per week, Monday-Friday.
Unpack a rewarding sales career with Macfarlane Packaging. We are equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming. If you are eager to support a top-performing team and develop your skills in sales, read on…
Your Role: Sales Coordinator
As a Sales Coordinator, you will play a pivotal role in underpinning our sales success. You will be the first point of contact for customer accounts, ensuring smooth order progression and exceptional service. Working as part of a Territory Team with our Sales Executives, you will manage enquiries, process orders, build relationships with your customer base and proactively revive lapsed accounts. In this fast-paced, multi-faceted role, your attention to detail and excellent communication skills will help maintain our high standards and drive operational efficiency and team targets.
- Supporting sales growth by managing and streamlining order progression and customer communications.
- Relationship building with Customer base.
- Using our CRM system (MS Dynamics) to track leads, update customer records, and monitor sales activity.
- Proactively contacting lapsed or underutilised accounts to unlock opportunities for up-selling and cross-selling.
- Collaborating with Sales Executives, purchasing, and logistics teams to ensure timely order fulfilment.
You will be an organized and proactive professional with a knack for sales support.
Minimum of 12 months' experience in a sales focused role:
- Experience of both inbound and outbound sales calls.
- Experience of working with sales targets.
- Excellent communication and relationship-building skills with a friendly, professional manner.
- Proficiency in Microsoft Office and experience with CRM systems (experience with Microsoft Dynamics is advantageous).
We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
- 25 days holiday (rising to 27 with service) + bank holidays.
- Flexible benefits, including enhanced pension and life assurance.
- Wellbeing and employee assistance programs.
- Extensive training and career development opportunities.
- Employee discounts, volunteering days, and more!
We empower our people with structured career pathways and continuous training, so whether you are expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level?
No recruitment agencies, please.
Sales Admin & Accounts Support employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin & Accounts Support
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics, as it's a key tool for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your initiative during the interview.
✨Tip Number 2
Research Macfarlane Packaging and their sales processes. Understanding their products and customer base will help you tailor your conversations and show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlighting your communication skills and ability to manage accounts will set you apart from other candidates.
✨Tip Number 4
Practice your sales pitch! Since this role involves both inbound and outbound calls, being able to articulate your thoughts clearly and confidently will be crucial during the interview process.
We think you need these skills to ace Sales Admin & Accounts Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer relationship management. Emphasise any experience with CRM systems, particularly Microsoft Dynamics, as well as your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Coordinator role. Mention specific skills that align with the job description, such as your communication skills and attention to detail, and how they will contribute to the team's success.
Highlight Relevant Experience: In your application, focus on your previous roles that involved sales coordination or customer service. Provide examples of how you managed enquiries, processed orders, and built relationships with customers to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Coordinator role.
How to prepare for a job interview at Macfarlane Packaging
✨Know the Company and Role
Before the interview, research Macfarlane Packaging and understand their products and services. Familiarise yourself with the Sales Coordinator role and how it contributes to the sales team's success.
✨Showcase Your Communication Skills
As communication is key in this role, prepare examples of how you've effectively communicated with customers in the past. Highlight your ability to build relationships and resolve issues.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise your workload. Share specific instances where your organisational skills led to successful outcomes in previous roles.
✨Familiarity with CRM Systems
Since experience with CRM systems like MS Dynamics is advantageous, be prepared to talk about your experience with any CRM software. If you have used MS Dynamics, share how you utilised it to track leads and manage customer records.
