At a Glance
- Tasks: Build customer relationships and grow sales with a market leader in packaging distribution.
- Company: Join Macfarlane Packaging, a stable yet innovative company with over 75 years of expertise.
- Benefits: Enjoy a competitive salary, flexible benefits, and up to 27 days holiday plus bank holidays.
- Other info: Great career growth opportunities with structured pathways and extensive training.
- Why this job: Make a real impact by nurturing long-term customer relationships in a supportive team environment.
- Qualifications: Experience in outbound calls, sales targets, and excellent communication skills are essential.
Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Build customer relationships and grow sales with a market leader.
Salary: Up to £30,000 basic (depending on experience) + lucrative bonus/OTE
Flexible benefits: Up to 27 days holiday + bank holidays & additional leave purchase scheme
Hours: 37.5 per week, Monday to Friday
Sector: B2B Packaging Distribution sales
Your Role: Internal Sales Executive
Based in our Newcastle team, you'll work hand in hand with a field-based Sales Executive as part of a two-person team, sharing responsibility for a portfolio of customer accounts. While they're out on the road meeting customers, you'll be the voice of those accounts back at base: the first point of contact for enquiries, keeping orders moving, and making proactive outbound calls to existing, lapsed and under-utilised customers to uncover new opportunities.
This is a relationship-focused role rather than a telesales position, with a strong emphasis on understanding customer needs and providing ongoing support.
What You'll Be Doing:
- Making regular outbound calls to existing, lapsed and under-utilised accounts to strengthen relationships and unlock up-selling and cross-selling opportunities
- Working towards sales targets alongside your field-based Sales Executive
- Coordinating responsibilities with your Sales Executive as a two-person team, providing support to ensure tasks are completed efficiently and effectively
- Dealing with day-to-day customer enquiries and providing timely, effective support in a busy office environment
- Developing and maintaining strong customer relationships by understanding what each customer needs
- Processing orders accurately and managing order progression through to delivery
- Using our CRM system (MS Dynamics) to track leads, update customer records and monitor sales activity
- Collaborating with our purchasing and logistics teams to ensure timely order fulfilment
What We're Looking For:
Essential:
- A proven track record of making outbound calls and handling customer enquiries as part of a customer-focused role
- Experience of working to sales targets or KPIs
- At least 12 months' experience in an internal sales, sales support, account management or customer service role
- Excellent communication and relationship-building skills, with a friendly, professional manner
- Strong organisational skills, a keen eye for detail and the ability to juggle priorities in a fast-paced setting
- Confident using Microsoft Office and CRM systems
Desirable:
- B2B sales experience
- Experience using Microsoft Dynamics
- Knowledge of the packaging or distribution sector
What You Will Get:
We provide a competitive basic salary alongside a rewarding incentive scheme designed to recognise and incentivise success. Our flexible benefits package includes:
- 25 days annual leave (rising to 27 with service) plus all public/bank holidays
- Additional holiday purchase scheme
- Contributory pension scheme
- Employee assistance programme to support wellbeing
- Extensive training and development opportunities
- Employee discount scheme (retail and leisure)
- Annual paid volunteering day
- Simply Health/Dental plan options
- Enhanced HR policies and long service awards
- Charitable giving options
- Financial support with eye tests and glasses (DSE users)
- EE mobile discount scheme
Shape Your Future with Us: At Macfarlane Group, we empower our people with structured sales career pathways and continuous training, so whether you're building your sales experience or aiming for your next challenge, your future is bright with us.
Ready to Take Your Sales Career to the Next Level? We're moving quickly to find the right candidate, so apply now! Click 'Apply' to submit your CV. All applications will be acknowledged, and we will be holding local interviews in the coming fortnight.
We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.
No recruitment agencies, please.
Internal Sales Executive in Ovington employer: Macfarlane Packaging
At Macfarlane Packaging, we pride ourselves on being an excellent employer, offering a dynamic work environment in Estover, Plymouth, where your career can flourish. With a strong focus on employee development, competitive pay, and a flexible benefits package that includes generous holiday allowances and health support, we foster a culture of teamwork and continuous improvement. Join us to be part of a company that values its people and is committed to making a positive impact in the packaging distribution sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Ovington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Macfarlane Packaging, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Macfarlane Packaging. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Ovington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Macfarlane Packaging:When writing your cover letter, make sure to tailor your message specifically for Macfarlane Packaging. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Macfarlane Packaging that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Macfarlane Packaging that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Macfarlane Packaging’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
