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- Tasks: Manage local accounts and pursue new business through proactive sales calls.
- Company: Join Macfarlane Packaging, a leader in protecting what matters with over 75 years of expertise.
- Benefits: Enjoy flexible benefits, up to 27 days holiday, and extensive training opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment that values growth and innovation.
- Qualifications: Minimum 12 months in targeted outbound B2B sales with strong communication skills required.
- Other info: Hybrid working available; apply now to shape your future with us!
The predicted salary is between 22700 - 30000 £ per year.
Join a market leader and support our dynamic sales team.
Salary: £27,000-£30,000 (dependent on experience) plus bonus/OTE.
Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme.
Hours: 37.5 per week, Monday-Friday.
Sector: Packaging Distribution.
Unpack a rewarding sales career with Macfarlane Packaging. At Macfarlane Packaging, we’re in the business of protecting what matters—our people, our customers, and the planet. We’re equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming. With over 75 years of industry expertise, we combine stability with innovation in a fast-paced, results-driven environment.
Your Role: Outbound Sales Coordinator. Working as an integral part of our local team based in Newcastle, you will take ownership of managing your area independently, with responsibilities including the development of a portfolio of existing local accounts and the proactive pursuit of new business. This is a transactional sales role, involving regular outbound calls to both existing customers and prospective leads to drive growth through line extensions and increased customer spend. You’ll also have opportunities to attend customer site visits to support relationship-building and business development. This position offers hybrid working and targeted customer engagement.
What You’ll Be Doing:
- Conduct proactive sales calls to explore opportunities for new business, generating valuable sales leads.
- Undertake research, making outbound calls to identify & engage with prospective new customers.
- Proactively develop existing accounts by identifying and seizing opportunities for up-selling and cross-selling across the product portfolio.
- Utilise CRM system (MS Dynamics) to diligently follow up on all new and existing sales leads, enquiries, and quotations.
- Take initiative to contact lapsed and underutilised accounts to promote the breadth of Macfarlane's product and service offerings.
- Foster and maintain a comprehensive knowledge of all packaging solutions, actively sharing insights and expertise with colleagues.
- Leading on account development activity to achieve up-sell/cross-sell opportunities.
What We’re Looking For:
You’ll be an organised and proactive professional with a knack for outbound sales, someone who thrives on targets and relishes the ‘thrill of the chase’ when forging new customer relationships. We’re looking for a dynamic and forward-thinking individual who can adapt quickly to offer tailored solutions and communicate effectively with a range of stakeholders. Specifically, we’d love to see:
- Minimum 12 months' previous experience working within a similar targeted outbound B2B sales role (and able to demonstrate success having hit/exceeded targets).
- Strong and effective telephone manner, with a documented history of establishing rapport with customers to facilitate successful sales interactions.
- Previous experience in proactively engaging in outbound calling to existing customers for up-selling and cross-selling purposes.
- Proficient IT skills, including intermediate-level proficiency in Excel and prior experience with CRM systems for data management and analysis.
- Solid numerical skills with keen attention to detail and the ability to interpret and analyse data accurately.
Why Choose Macfarlane:
We reward your contribution with a competitive salary and a benefits package designed to enhance your work-life balance, including:
- 25 days holiday (rising to 27 with service) + bank holidays.
- Flexible benefits, including enhanced pension and life assurance.
- Wellbeing and employee assistance programs.
- Extensive training and career development opportunities.
- Employee discounts, volunteering days, and more!
Shape Your Future with Us:
At Macfarlane Group, your potential is limitless. We empower our people with structured career pathways and continuous training, so whether you’re expanding your skills in sales support or aspiring to new challenges, your future is bright with us.
Ready to Take Your Sales Career to the Next Level:
We’re moving fast to find the right candidate, so apply now! Click ‘Apply' to submit your up-to-date CV. All applications will be acknowledged. We’re an equal opportunities employer and welcome applicants from all backgrounds. If you require any adjustments during the recruitment process, please let us know. No recruitment agencies, please.
Outbound Sales Coordinator in Newcastle Upon Tyne employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Coordinator in Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with Macfarlane Packaging's product range and services. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Practice your outbound sales pitch. Since this role involves a lot of proactive calling, being able to articulate your approach clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Macfarlane Packaging on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Showcase your ability to use CRM systems effectively. If you have experience with MS Dynamics or similar tools, be ready to discuss how you've used them to manage leads and track sales performance in your previous roles.
We think you need these skills to ace Outbound Sales Coordinator in Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales, particularly any achievements in hitting or exceeding targets. Use specific examples to demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Macfarlane Packaging's values and how your skills align with their needs, especially in proactive sales and customer engagement.
Highlight Relevant Skills: Emphasise your strong telephone manner and ability to build rapport with customers. Include your proficiency with CRM systems and any experience you have with data management, as these are crucial for the role.
Showcase Your Proactivity: In your application, provide examples of how you've taken initiative in previous roles, such as reaching out to lapsed accounts or developing existing customer relationships. This will demonstrate your proactive approach to sales.
How to prepare for a job interview at Macfarlane Packaging
✨Research the Company
Before your interview, take some time to learn about Macfarlane Packaging. Understand their products, values, and recent developments in the packaging industry. This knowledge will help you tailor your responses and show genuine interest in the company.
✨Prepare for Sales Scenarios
Since this role involves outbound sales, be ready to discuss your previous experiences in similar positions. Prepare examples of how you've successfully engaged with customers, handled objections, and achieved sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Communication Skills
A strong telephone manner is crucial for this role. During the interview, focus on speaking clearly and confidently. Practice active listening and ensure you engage with the interviewer by asking relevant questions about the role and the team.
✨Showcase Your Organisational Skills
As an Outbound Sales Coordinator, you'll need to manage multiple accounts and leads. Be prepared to discuss how you stay organised and prioritise tasks. Mention any tools or systems you use, such as CRM software, to keep track of your sales activities.
