Macfarlane Packaging in Milton Keynes is seeking a Customer Service Coordinator to join the growing online division. You will be the primary contact for a portfolio of customers, managing enquiries, processing orders, and coordinating with logistics to meet delivery commitments.
The role requires a customer-first mindset, excellent communication, and the ability to work collaboratively across teams in a busy environment. A strong grounding in CRM usage and order processing is essential.
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Customer Experience Coordinator – Fast-Paced E‑commerce in Milton Keynes employer: Macfarlane Packaging
At Macfarlane Packaging, we pride ourselves on being an excellent employer, offering a dynamic work environment in Estover, Plymouth, where your career can flourish. With a strong focus on employee development, competitive pay, and a flexible benefits package that includes generous holiday allowances and health support, we foster a culture of teamwork and continuous improvement. Join us to be part of a company that values its people and is committed to making a positive impact in the packaging distribution sector.