At a Glance
- Tasks: Connect customers with production teams, manage enquiries, and support sales activities.
- Company: Join Macfarlane Packaging, a stable company with over 75 years of history.
- Benefits: Earn up to £32,000 plus bonuses, flexible benefits, and 23 days annual leave.
- Other info: Clear career progression paths and ongoing training available.
- Why this job: Make an impact in a fast-paced environment with real opportunities for growth.
- Qualifications: Experience in sales support or customer service, strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
Grantham (Alma Park Industrial Estate) Basic Salary up to £32,000 (dependant on experience) plus bonus/commission & other excellent PLC company benefits
Hours: 40 hours per week, to be worked Monday-Friday, between 8am-5:00pm
At Macfarlane Packaging, we are dedicated to protecting what matters most - our people, our customers, our communities, and the environment. With over 75 years of history, we combine long-term stability with a strong growth mindset. Our fast-paced, results-driven environment will challenge and stretch you, while providing genuine opportunities for personal and professional development. We offer competitive pay, personalised incentives, and flexible benefits, alongside a culture that supports work-life balance.
The Internal Sales Coordinator Role
As an Internal Sales Coordinator within our design & manufacturing operation, you will play a central role in connecting our customers with our production, procurement, and logistics teams. This is a fast-paced, office-based position where you will manage customer enquiries, process orders, and support sales activity across a portfolio of accounts. You will work closely with both internal teams and external sales colleagues to ensure customer requirements are met, opportunities are maximised, and service levels remain consistently high.
- Manage and develop a portfolio of existing customer accounts, ensuring strong relationships and ongoing growth
- Handle inbound customer enquiries, providing advice, quotations, and tailored packaging solutions
- Process sales orders accurately and efficiently, ensuring customer delivery expectations are met
- Undertake outbound calls and follow-ups to generate new business opportunities and develop existing accounts
- Support external sales colleagues with account management and customer engagement activities
- Use CRM systems (Microsoft Dynamics) to track enquiries, quotations, and sales activity
Experience in an internal sales, sales support, or customer service role within a fast-paced environment
Strong communication skills with a confident and professional telephone manner
Commercial awareness with a proactive and target-driven mindset
IT proficiency, including Microsoft Office and CRM systems
Please note, this position is wholly office based and due to the location of our Grantham site, own transport is preferred.
Experience within a manufacturing, production, or industrial environment
Exposure to outbound sales or proactive account development
Familiarity with Microsoft Dynamics or similar CRM systems
Understanding of packaging products or bespoke manufacturing solutions
We provide a competitive salary alongside a range of rewarding bonus and incentive schemes. Our flexible benefits package includes:
- ~23 days annual leave (rising with service) plus bank holidays
- ~ Contributory pension scheme
- ~ Free parking at most locations
- ~ Employee assistance programme
- ~ Ongoing training, development, and progression opportunities
- ~ Employee discounts across major retailers and leisure brands
- ~ Healthcare and dental options (role dependent)
- ~ Enhanced family-friendly policies
- ~ Long service awards
- ~ EE mobile discount scheme
At Macfarlane Packaging, we actively support career development and internal progression. This role offers a clear pathway into more senior internal sales, field sales, or specialist commercial roles. Through a combination of structured training, mentoring, and access to external development programmes, you will be supported to grow your skills and progress your career within a successful and expanding business.
We are working quickly to identify the best candidates and aim to hold interviews as soon as possible. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. No recruitment agencies please.
Locations
Internal Sales Executive Manufacturing in Lincoln, Lincolnshire employer: Macfarlane Packaging
At Macfarlane Packaging, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes flexible working options and a strong focus on work-life balance. Our vibrant culture fosters personal and professional growth, with clear pathways for career advancement and ongoing training opportunities, all within a supportive environment that values diversity and inclusion. Located in Grantham, our office-based role as an Internal Sales Executive allows you to thrive in a fast-paced setting while making meaningful contributions to our customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive Manufacturing in Lincoln, Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research Macfarlane Packaging, their values, and their products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Internal Sales Executive role. Highlight your communication skills and any relevant experience in sales or customer service to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider insights and potentially even a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Macfarlane Packaging family.
We think you need these skills to ace Internal Sales Executive Manufacturing in Lincoln, Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Executive role. Highlight your experience in sales support or customer service, and don’t forget to mention any familiarity with CRM systems like Microsoft Dynamics!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t hesitate to demonstrate your confident telephone manner in your examples.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Macfarlane Packaging!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Stuff
Before the interview, make sure you understand Macfarlane Packaging's products and services. Familiarise yourself with their packaging solutions and how they fit into the manufacturing process. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
As an Internal Sales Executive, strong communication is key. Practice articulating your thoughts clearly and professionally. You might want to prepare examples of how you've successfully managed customer enquiries or developed accounts in the past to demonstrate your skills.
✨Be Proactive
Highlight your proactive approach during the interview. Discuss any experiences where you identified opportunities for growth or improved customer relationships. This aligns perfectly with the role's focus on outbound engagement and developing existing accounts.
✨Get Comfortable with CRM Systems
Since the role involves using Microsoft Dynamics or similar CRM systems, brush up on your IT skills. If you have experience with these tools, be ready to discuss how you've used them to track sales activity or manage customer interactions effectively.
