At a Glance
- Tasks: Connect customers with production teams, manage orders, and support sales activities.
- Company: Join Macfarlane Packaging, a stable company with over 75 years of history.
- Benefits: Earn up to £32,000 plus bonuses, flexible benefits, and 23 days annual leave.
- Other info: Clear pathways for career progression and ongoing training opportunities.
- Why this job: Make an impact in a fast-paced environment while developing your career.
- Qualifications: Experience in sales support or customer service, strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
Grantham (Alma Park Industrial Estate) Basic Salary up to £32,000 (dependant on experience) plus bonus/commission & other excellent PLC company benefits
Hours: 40 hours per week, to be worked Monday-Friday, between 8am-5:00pm
At Macfarlane Packaging, we are dedicated to protecting what matters most - our people, our customers, our communities, and the environment. With over 75 years of history, we combine long-term stability with a strong growth mindset. Our fast-paced, results-driven environment will challenge and stretch you, while providing genuine opportunities for personal and professional development. We offer competitive pay, personalised incentives, and flexible benefits, alongside a culture that supports work-life balance.
The Internal Sales Coordinator Role
As an Internal Sales Coordinator within our design & manufacturing operation, you will play a central role in connecting our customers with our production, procurement, and logistics teams. This is a fast-paced, office-based position where you will manage customer enquiries, process orders, and support sales activity across a portfolio of accounts. You will work closely with both internal teams and external sales colleagues to ensure customer requirements are met, opportunities are maximised, and service levels remain consistently high.
Alongside managing inbound activity, you will also take a proactive approach to outbound engagement - identifying opportunities to grow customer spend, introduce new solutions, and support new business development.
- Manage and develop a portfolio of existing customer accounts, ensuring strong relationships and ongoing growth
- Handle inbound customer enquiries, providing advice, quotations, and tailored packaging solutions
- Process sales orders accurately and efficiently, ensuring customer delivery expectations are met
- Undertake outbound calls and follow-ups to generate new business opportunities and develop existing accounts
- Support external sales colleagues with account management and customer engagement activities
- Use CRM systems (Microsoft Dynamics) to track enquiries, quotations, and sales activity
Experience in an internal sales, sales support, or customer service role within a fast-paced environment
Strong communication skills with a confident and professional telephone manner
Commercial awareness with a proactive and target-driven mindset
IT proficiency, including Microsoft Office and CRM systems
Please note, this position is wholly office based and due to the location of our Grantham site, own transport is preferred.
Experience within a manufacturing, production, or industrial environment
Exposure to outbound sales or proactive account development
Familiarity with Microsoft Dynamics or similar CRM systems
Understanding of packaging products or bespoke manufacturing solutions
We provide a competitive salary alongside a range of rewarding bonus and incentive schemes. Our flexible benefits package includes:
- ~23 days annual leave (rising with service) plus bank holidays
- ~ Contributory pension scheme
- ~ Free parking at most locations
- ~ Employee assistance programme
- ~ Ongoing training, development, and progression opportunities
- ~ Employee discounts across major retailers and leisure brands
- ~ Healthcare and dental options (role dependent)
- ~ Enhanced family-friendly policies
- ~ Long service awards
- ~ EE mobile discount scheme
At Macfarlane Packaging, we actively support career development and internal progression. This role offers a clear pathway into more senior internal sales, field sales, or specialist commercial roles. Through a combination of structured training, mentoring, and access to external development programmes, you will be supported to grow your skills and progress your career within a successful and expanding business.
We are working quickly to identify the best candidates and aim to hold interviews as soon as possible. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. No recruitment agencies please.
Locations
Internal Sales Coordinator - Manufacturing in Lincoln, Lincolnshire employer: Macfarlane Packaging
At Macfarlane Packaging, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Grantham that fosters personal and professional growth. With competitive salaries, flexible benefits, and a strong commitment to work-life balance, we empower our employees to thrive while contributing to a company with over 75 years of stability and innovation. Our culture encourages collaboration and development, ensuring that every team member has the opportunity to advance their career within our expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Coordinator - Manufacturing in Lincoln, Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research Macfarlane Packaging, their values, and their products. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with the Internal Sales Coordinator role. Think about specific examples from your past that highlight your skills in customer service and sales support.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. Plus, it might just give you an edge when it comes to getting noticed during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Macfarlane Packaging.
We think you need these skills to ace Internal Sales Coordinator - Manufacturing in Lincoln, Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant internal sales or customer service roles you've had, especially in fast-paced environments like manufacturing.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Internal Sales Coordinator role. Share specific examples of how you've managed customer accounts or supported sales activities in the past.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and professional. Use a confident tone and ensure there are no typos or grammatical errors – we want to see your best self!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get you in the running for this exciting opportunity at Macfarlane Packaging!
How to prepare for a job interview at Macfarlane Packaging
✨Know the Company Inside Out
Before your interview, take some time to research Macfarlane Packaging. Understand their values, history, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your internal sales or customer service skills. Think about times when you successfully managed customer accounts or generated new business opportunities, as these are key aspects of the role.
✨Familiarise Yourself with CRM Systems
Since the role involves using Microsoft Dynamics or similar CRM systems, brush up on your knowledge of these tools. Be ready to discuss how you've used CRM systems in the past to track enquiries and manage sales activity.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, growth opportunities, or how success is measured in the Internal Sales Coordinator role. This shows you're engaged and thinking about your future with the company.
