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- Tasks: Coordinate sales, handle customer enquiries, and process orders in a dynamic office environment.
- Company: Join Gottlieb Packaging Materials, part of the UK's largest packaging distributor.
- Benefits: Enjoy a competitive salary, bonus, 23 days holiday, and a company pension.
- Why this job: Be the vital link between customers and our sales teams while driving sales forward.
- Qualifications: Strong sales skills, excellent communication, and a customer-focused attitude required.
- Other info: Office-based role with opportunities for growth in a supportive team.
The predicted salary is between 27000 - 37800 £ per year.
Internal Sales Coordinator
Location: Trafford Park, Manchester
Salary: £28,000-£32,000 (dependant on experience) plus bonus & company benefits
Hours: 40 hours per week, Monday-Friday, 8:30am-5:00pm
Sector: Packaging distribution
Protecting what matters, together
Gottlieb Packaging Materials, part of Macfarlane Group PLC, is one of the UK\’s most established packaging distributors. We specialise in delivering innovative, fully integrated packaging solutions, supported by outstanding customer service and long-term customer partnerships.
As part of the wider Macfarlane Group, we offer the stability of a well-established business combined with the pace and opportunity of a growing organisation. Our people play a vital role in our success, and we take pride in creating a collaborative, supportive working environment where individuals can build long-term careers.
The Internal Sales Coordinator role
Sales Coordination sits at the heart of our operation. As an Internal Sales Coordinator, you will act as a key link between customers, suppliers, logistics teams and external field sales colleagues. This is a fast-paced, office-based role where no two days are the same.
You will handle inbound customer enquiries, prepare and process sales and purchase orders, and proactively support sales activity through customer engagement and account management. With a strong focus on service, accuracy and relationship-building, you will help ensure customers receive a consistently high-quality experience while identifying opportunities to maximise sales.
Please note: due to our Trafford Park location and local traffic conditions, we are ideally looking for candidates who live within a 30-minute commute of our site (postcode M17 1SB).
Key responsibilities
Managing a portfolio of customer accounts, buying and selling packaging products
Handling inbound enquiries and delivering a professional, responsive service
Preparing quotations and following up to secure orders
Processing sales and purchase orders through to delivery
Supporting external sales colleagues with account activity and administration
Proactively driving sales through upselling, re-quotes, lapsed accounts and outbound calls
Liaising with suppliers, warehouse teams and internal colleagues to meet customer commitments
Managing your own administration accurately and working to deadlines
What you will bring
Essential:
Previous experience in an internal sales, sales coordination or customer-facing commercial role
Confident and professional telephone manner with strong sales awareness
Excellent organisational skills, with the ability to manage a varied workload
Strong verbal and written communication skills
Good IT skills and confidence using systems and Microsoft Office
A customer-focused mindset with attention to detail
Desirable:
Experience within packaging, distribution or a similar fast-paced sales environment
Experience supporting external sales teams or managing customer accounts
What you will get
Competitive basic salary (aligned with level of expeirence) plus bonus opportunity
23 days annual leave plus bank holidays
Company pension scheme
Death in service cover
Free on-site parking
Supportive team environment with training and development opportunities
The opportunity to build a long-term career within the wider Macfarlane Group
Next steps
We are looking to move quickly and will be reviewing applications as they are received. To apply, please click apply\’ and submit your up-to-date CV.
All applications will be acknowledged. Shortlisted candidates will normally hear from us within one to two weeks. If you have not heard from us within three weeks, please assume your application has been unsuccessful.
We welcome applications from people of all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please contact our recruitment team directly.
NO RECRUITMENT AGENCIES PLEASE
Internal Sales Coordinator employer: Macfarlane Packaging
Contact Detail:
Macfarlane Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator
✨Tip Number 1
Get to know the company! Research Gottlieb Packaging Materials and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since the role involves handling inbound customer enquiries, make sure you’re comfortable speaking on the phone. Try mock calls with friends or family to boost your confidence and refine your telephone manner.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Make sure your CV highlights your sales skills and customer service experience, as these are key for the Internal Sales Coordinator role.
We think you need these skills to ace Internal Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your sales skills and any relevant experience that shows you can handle customer enquiries and process orders efficiently.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with what we’re looking for, especially in customer service and sales coordination.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written communication skills. Keep it clear, concise, and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research Gottlieb Packaging Materials and their role in the packaging distribution sector. Familiarise yourself with their services and think about how your skills can contribute to their mission of providing outstanding customer service.
✨Show Off Your Sales Skills
Since this role is all about sales coordination, be ready to discuss your previous sales experiences. Prepare examples of how you've successfully handled customer inquiries or upsold products. Highlight your excellent telephone manner and any specific achievements that demonstrate your ability to drive sales.
✨Demonstrate Customer Focus
Gottlieb Packaging values customer engagement, so be prepared to talk about how you prioritise customer needs. Share instances where you've gone above and beyond to ensure customer satisfaction. This will show that you align with their commitment to first-class service.
✨Be Ready for a Fast-Paced Environment
This role requires multitasking and efficient time management. During the interview, express your ability to handle a varied workload and meet deadlines. You might even want to share strategies you use to stay organised and productive in a busy office setting.
