At a Glance
- Tasks: Manage customer accounts and drive sales through proactive communication.
- Company: Join Gottlieb Packaging Materials, a leading packaging distributor in the UK.
- Benefits: Enjoy a competitive salary, bonus opportunities, and 25 days annual leave.
- Other info: Dynamic team environment with training and long-term career growth opportunities.
- Why this job: Be at the heart of sales coordination and make a real impact on customer relationships.
- Qualifications: Experience in sales or customer engagement and strong communication skills required.
Location: Trafford Park, Manchester (M17 1SB)
Salary: £28,000-£32,000 (dependent on experience) plus bonus & company benefits
Hours: 40 hours per week, Monday-Friday, 8:30am-5:00pm
Sector: Packaging distribution
Gottlieb Packaging Materials, part of Macfarlane Group plc, is one of the UK’s most established packaging distributors. We specialise in delivering innovative, fully integrated packaging solutions, supported by outstanding customer service and long-term customer partnerships.
As part of the wider Macfarlane Group, we offer the stability of a well-established business combined with the pace and opportunity of a growing organisation. Our people play a vital role in our success, and we take pride in creating a collaborative, supportive working environment where individuals can build long-term careers.
The Internal Sales Coordinator role Sales Coordination sits at the heart of our operation. As an Internal Sales Coordinator, you will act as a key link between customers, suppliers, logistics teams and external field sales colleagues.
This is a fast-paced, office-based role where no two days are the same. You will handle inbound customer enquiries, prepare and process sales and purchase orders, and actively support sales growth through regular customer engagement and proactive telephone contact.
Alongside delivering excellent service, this role requires someone who is comfortable picking up the phone to customers, whether following up quotations, reconnecting with lapsed accounts or identifying opportunities to upsell and cross-sell additional products.
With a strong focus on relationship-building and commercial awareness, you will play an important role in helping the business retain existing customers, re-engage dormant accounts and maximise sales opportunities through proactive outbound activity.
Please note, that due to our Trafford Park location and local traffic conditions, we are ideally looking for candidates who live within a 30-minute commute of our site (postcode M17 1SB).
Key responsibilities
- Managing a portfolio of customer accounts, buying and selling packaging products
- Proactively contacting customers by telephone to generate sales opportunities, including re-engaging lapsed accounts and following up previous enquiries
- Handling inbound enquiries and delivering a professional, responsive service
- Preparing quotations and proactively following up with customers by phone to secure orders
- Processing sales and purchase orders through to delivery
- Supporting external sales colleagues with account activity and administration
- Identifying opportunities to upsell and cross-sell additional packaging solutions during customer conversations
- Building strong relationships with customers through regular contact and account engagement
- Liaising with suppliers, warehouse teams and internal colleagues to meet customer commitments
- Managing your own administration accurately and working to deadlines
What you will bring
Essential
- Previous experience in an internal sales, sales coordination or customer-engagement commercial role
- Confidence speaking with customers on the phone and using outbound calls to support sales activity
- Experience following up quotations, contacting customers proactively or supporting sales growth through telephone engagement
- Excellent organisational skills, with the ability to manage a varied workload
- Strong verbal and written communication skills
- Good IT skills and confidence using systems and Microsoft Office
- A customer-focused mindset with strong attention to detail
Desirable
- Experience contacting lapsed or dormant customers to reintroduce products or services
- Experience within packaging, distribution or a similar fast-paced sales environment
- Experience supporting external sales teams or managing customer accounts
What you will get
- Competitive basic salary (aligned with level of experience) plus bonus opportunity
- 25 days annual leave plus bank holidays
- Company pension scheme
- Death in service cover
- Free on-site parking
- Supportive team environment with training and development opportunities
- The opportunity to build a long-term career within the wider Macfarlane Group
Next steps/Apply Now
This is an urgent role whereby we are looking to move quickly and will be reviewing applications as they are received.
To apply, please click ‘apply’ and submit your up-to-date CV. All applications will be acknowledged. Shortlisted candidates will normally hear from us within a week. If you have not heard from us within three weeks, please assume your application has been unsuccessful.
We welcome applications from people of all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please contact our recruitment team directly.
No recruitment agencies please.
Internal Sales Coordinator in Eccles employer: Macfarlane Packaging
Gottlieb Packaging Materials, part of Macfarlane Group plc, is an excellent employer located in Trafford Park, Manchester, offering a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside competitive salaries and benefits, including 25 days of annual leave and a company pension scheme. Our collaborative culture encourages long-term career progression, making it an ideal place for individuals seeking meaningful and rewarding employment in the packaging distribution sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Coordinator in Eccles
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Coordinator at Macfarlane Packaging, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Macfarlane Packaging. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Coordinator in Eccles
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Macfarlane Packaging:When writing your cover letter, make sure to tailor your message specifically for Macfarlane Packaging. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Macfarlane Packaging that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Macfarlane Packaging that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Macfarlane Packaging’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
