At a Glance
- Tasks: Own the helpdesk and provide expert 2nd line support for key Microsoft applications.
- Company: Join Macfarlane Packaging, a leader in innovative packaging solutions.
- Benefits: Earn up to £37,000 plus bonuses, enjoy hybrid working and generous holiday.
- Other info: Flexible benefits and a dynamic work environment await you.
- Why this job: Shape an AI-enabled IT support function and make a real impact.
- Qualifications: Experience in IT support and knowledge of Microsoft 365 and core business apps.
The predicted salary is between 37000 - 37000 £ per year.
Macfarlane Packaging in Coventry is seeking a Senior IT Support Analyst to own the day-to-day helpdesk, provide expert 2nd line support for Microsoft 365, Entra ID, Intune, Exchange Online, Teams and core business apps, and help shape an AI-enabled IT support function.
You will work in a hybrid role with a basic salary up to £37,000 plus bonus and flexible benefits, including hybrid working, up to 27 days holiday, and a contributory pension.
We think you need these skills to ace Senior IT Support Analyst — AI‑Powered 2nd Line (Hybrid) in Coventry
2nd Line Support
Microsoft 365
Entra ID
Intune
Exchange Online
Teams
Core Business Applications
