Business Development Coordinator in Coventry

Location: Flexible Remote or hybrid working in UK, Spain or Netherlands

Hours: Full time (37.5 hours) Monday to Friday

Package: Basic salary up to £35,000 (dependent on experience) plus bonus & flexible benefits including hybrid working and up to 27 days holiday (plus additional annual leave purchasing scheme)

Sector: Packaging Distribution

Are you a highly organised, commercially aware and multilingual coordinator looking for a varied international role within a growing European operation? Do you enjoy balancing customer interaction, commercial support, project coordination and analysis within a fast-paced environment? If so, we'd love to hear from you.

Protecting what matters, together. We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With over 75 years of heritage, we combine the stability of an established business with the ambition and pace of a company focused on continued growth. Our fast-paced, results-driven culture will challenge and stretch you, while also providing genuine opportunities for development and progression. Every colleague has the opportunity to make a meaningful contribution to our success. We offer competitive rewards, flexible benefits and a working environment that supports work-life balance. If you value teamwork, accountability, adaptability and continuous improvement, you'll fit right in.

This is a key support role within our European Business Development team, helping to drive the continued growth and development of both existing customers and prospective key accounts across Europe. Working closely with the wider commercial team, you will provide a blend of administrative, commercial and project coordination support, helping to ensure seamless communication, efficient account management and excellent customer service delivery across multiple European markets. The role will involve regular customer interaction, detailed reporting and analysis, preparation of commercial documentation and coordination of key business development activities. It is ideally suited to someone who enjoys working in a fast-paced, highly varied environment where organisation, communication and commercial awareness are all equally important. While this position can be remote or hybrid within the UK, Spain or Netherlands, there will be regular travel to Macfarlane offices within both the UK and Europe and potential for occasional visits to customer locations.

Key Responsibilities

• Supporting the European Business Development team with day-to-day commercial and administrative activities
• Coordinating assigned European customer accounts to ensure service levels and contractual commitments are maintained
• Producing tailored customer reports covering spend, savings, OTIF performance, KPIs and margin analysis
• Providing proactive sales and margin analysis to help identify growth opportunities and areas for improvement
• Preparing presentations, customer profiles, RFQs, project plans and sales support documentation
• Coordinating commercial and marketing activities, including CRM management and sales lead follow-up
• Processing purchase orders, sales orders and invoices accurately and efficiently
• Organising meetings, presentations and related materials
• Communicating closely with internal departments and European distribution locations to ensure continuity of service and collaboration across the wider business
• Supporting sustainability, compliance and continuous improvement initiatives across the European operation

What you will bring

We're looking for a highly organised and adaptable individual who enjoys working within a commercially focused support role involving significant customer interaction, administration and project coordination. You will ideally bring:

• Fluency in French and English (essential) alongside either Dutch or any other European language (advantageous).
• Strong Microsoft Office skills, particularly Excel
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities, with confidence communicating at all levels internally and externally
• A proactive and resilient approach, with the ability to manage multiple priorities effectively
• Previous experience within a similar commercial support, sales coordination, account coordination or project administration role
• A willingness to travel regularly within the UK and Europe
• Experience within packaging, manufacturing or distribution would be advantageous, although full training will be provided.

What you will get

We provide a competitive basic salary and a range of rewarding bonus and incentive schemes. Our flexible employee benefits package can include:

• 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
• Additional holiday purchasing scheme (run annually)
• Contributory pension scheme
• Free parking at the majority of our site locations
• Annual paid volunteering day
• Employee assistance programme for wellbeing support
• Extensive training, development and progression opportunities
• Employee discount scheme (retail and leisure brands)
• Simply Health/Dental Cover option or BUPA cover (for qualifying roles)
• Enhanced HR policies and family-friendly benefits
• Long service awards (5-40 years)
• Charitable giving options
• Financial support with eye-tests/purchasing glasses (DSE users only)
• EE mobile discount scheme
• Candidate referral scheme (£750 reward)

Your future with us

At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing international business. We actively support development through structured training pathways, leadership development and internal progression opportunities across the wider Group.

How to apply

We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.