At a Glance
- Tasks: Support sales executives, generate leads, and maintain customer relationships in a dynamic environment.
- Company: Join Macfarlane Group, a leader in packaging distribution with a focus on growth and teamwork.
- Benefits: Enjoy a competitive salary, bonus structure, flexible benefits, and up to 27 days holiday.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Be part of a proactive team driving business growth while developing your sales skills.
- Qualifications: Experience in sales support or account management with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Location: Exhall, Coventry
Salary: £28,000 per annum, plus lucrative bonus/rewarding OTE
Package: Flexible benefits package including up to 27 days holiday (plus bank holidays & annual leave purchase scheme)
Hours: 37.5 hours per week, Monday-Friday
Sector: Packaging Distribution & Solutions
We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. If you enjoy working proactively, thrive in a sales-led environment, and want to be part of a team focused on winning and growing business, this could be an excellent opportunity for you.
This is a commercially focused sales support position working closely alongside our regional Sales Executives within our Midlands sales team. Supporting a highly proactive new business sales function, you will play a key role in helping to drive territory growth across the wider Midlands region. Your role will combine traditional sales coordination responsibilities with more proactive commercial activity, helping to generate opportunities, support pipeline development, reactivate dormant accounts, and maintain excellent customer engagement throughout the sales process.
Working collaboratively with internal departments including procurement, logistics and customer services, you will help ensure a seamless customer experience from initial enquiry through to order fulfilment and ongoing account development. Alongside supporting sales administration and CRM management, you will also undertake proactive outbound contact with prospective, existing and lapsed customers - helping to maximise sales opportunities and support the wider growth strategy of the region.
Key Responsibilities
- Support our external Sales Executives with day-to-day sales activity, pipeline management and territory planning with new business enquiries
- Proactively contact cold prospective, dormant and underutilised accounts to identify sales opportunities and generate customer engagement
- Follow up quotations, enquiries, marketing leads and sales campaigns to maximise conversion opportunities
- Utilise CRM (Microsoft Dynamics) to accurately manage customer records, opportunities, pipeline activity and reporting
- Process customer orders and enquiries accurately and efficiently whilst maintaining excellent levels of customer service
- Work collaboratively with procurement and logistics teams to ensure smooth order fulfilment and customer satisfaction
- Support account development activity through proactive communication and relationship management
- Assist in identifying opportunities for up-selling and cross-selling across the wider product portfolio
- Maintain strong administrative accuracy across all aspects of the sales process
What You Will Bring
Essential: Minimum of 12 months' experience within a sales/business development coordination, internal sales, customer account management or sales support role
Experience working within a proactive sales environment involving outbound customer contact and opportunity generation
Confident telephone manner with experience handling both inbound enquiries and outbound customer calls
Strong communication and relationship-building skills with a professional and engaging approach
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
Strong IT skills including Microsoft Office and CRM systems
Positive, team-oriented approach with strong attention to detail and commercial awareness
Desirable: Previous experience supporting field-based external sales teams
Experience working within packaging, distribution, wholesale or other fast-paced consumable product sectors
Familiarity with Microsoft Dynamics CRM
Experience supporting new business activity, account reactivation campaigns or lead generation initiatives
What You Will Get
We provide a competitive salary alongside a rewarding bonus structure and flexible benefits package which can include:
- 25 days annual leave (rising to 27 with service) plus all public/bank holidays
- Additional holiday purchase scheme
- Contributory pension scheme
- Employee assistance programme to support wellbeing
- Extensive training and development opportunities
- Employee discount scheme (retail and leisure)
- Annual paid volunteering day
- Simply Health/Dental or BUPA options (role dependent)
- Enhanced HR policies and long service awards
- Charitable giving options
- Financial support with eye tests and glasses (DSE users)
- EE mobile discount scheme
Your Future With Us
At Macfarlane Group, we actively support career progression and internal mobility. This role offers excellent long-term development opportunities within sales, account management and commercial operations. You'll benefit from structured training, ongoing mentoring and access to both internal and external development programmes designed to help you grow your career within a successful national business.
We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. No recruitment agencies please.
Internal Sales Executive Manufacturing in Balsall Common employer: Macfarlane Packaging
Gottlieb Packaging Materials, part of Macfarlane Group plc, is an excellent employer located in Trafford Park, Manchester, offering a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside competitive salaries and benefits, including 25 days of annual leave and a company pension scheme. Our collaborative culture encourages long-term career progression, making it an ideal place for individuals seeking meaningful and rewarding employment in the packaging distribution sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive Manufacturing in Balsall Common
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive Manufacturing at Macfarlane Packaging, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Macfarlane Packaging. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive Manufacturing. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive Manufacturing in Balsall Common
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Macfarlane Packaging:When writing your cover letter, make sure to tailor your message specifically for Macfarlane Packaging. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Macfarlane Packaging
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Macfarlane Packaging that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Macfarlane Packaging that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Macfarlane Packaging’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
