Sales Administrator

Sales Administrator

Nottingham Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Sales Administrator, managing customer queries and processing sales orders.
  • Company: We are the UK's largest packaging distributor, committed to innovation and outstanding customer service.
  • Benefits: Enjoy up to 27 days holiday, hybrid working, and a range of employee perks.
  • Why this job: Be part of a dynamic team, bridging customers and sales while developing your skills.
  • Qualifications: Experience in sales administration is preferred; strong communication skills are essential.
  • Other info: Full-time role, Monday to Friday, with opportunities for training and progression.

The predicted salary is between 20000 - 30000 £ per year.

Sales Administrator
Location: Nottingham
Package: Basic Salary up to £25,000 (depending on experience) plus attractive OTE potential & flexible benefits package including hybrid working, up to 27 days holiday (Plus additional annual leave purchasing scheme)
Sector: Packaging distribution

The Company
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our team based in Nottingham. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth.

The Sales Administrator Role
Sales Administrator is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will assist the external sales executives and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.

Sales Administrator Key Duties

  • Managing and developing a portfolio of existing accounts, effectively maintaining profitability
  • Dealing with incoming customer queries and providing advice & solutions
  • Undertaking outbound activity to help identify and target new customers
  • Working closely with and supporting the external sales team
  • Administration of sales orders/quotations, ensuring customer delivery dates are met
  • Regular use of internal CRM system
  • Closely liaising with internal departments such as logistics and procurement
  • 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
  • Additional Holiday purchasing scheme (run annually)
  • Contributory pension scheme
  • Free parking at the majority of our site locations
  • Annual (company paid) volunteering day
  • Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles
  • Employee assistance program to support & advise with well-being & any issues
  • Extensive range of training/development & potential progression opportunities
  • Employee discount scheme (discounts on several major retail/leisure brands)
  • Simply Health/Dental Cover option or BUPA cover for qualifying roles
  • Enhanced HR policies relating to various employee rights & entitlements
  • Long service awards (5-40 years)
  • Charitable giving options
  • Financial support with eye-tests/purchasing glasses (DSE users only)
  • O2 Mobile discount scheme (up to 25% off)
  • Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)
  • Sales Administrator employer: MacFarlane Group

    As the UK’s largest packaging distributor, we pride ourselves on being an excellent employer in Nottingham, offering a competitive salary of up to £25,000 and a flexible benefits package that includes hybrid working and generous holiday allowances. Our vibrant work culture fosters employee growth through extensive training and development opportunities, while our commitment to dignity in the workplace ensures a supportive environment where every team member can thrive.
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    Contact Detail:

    MacFarlane Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sales Administrator

    ✨Tip Number 1

    Familiarise yourself with the packaging distribution sector. Understanding the industry trends and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Network with current employees or professionals in similar roles on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

    ✨Tip Number 3

    Prepare to discuss your experience with CRM systems, as this is a key part of the Sales Administrator role. Be ready to share specific examples of how you've used such systems to manage customer relationships effectively.

    ✨Tip Number 4

    Showcase your customer service skills by preparing examples of how you've successfully handled customer queries in the past. Highlighting your ability to maintain strong relationships and resolve issues will set you apart from other candidates.

    We think you need these skills to ace Sales Administrator

    Customer Service Skills
    Sales Order Processing
    CRM Software Proficiency
    Communication Skills
    Problem-Solving Skills
    Attention to Detail
    Time Management
    Outbound Sales Techniques
    Account Management
    Collaboration with Internal Teams
    Adaptability in a Fast-Paced Environment
    Understanding of Packaging Solutions
    Data Entry Accuracy
    Ability to Handle Customer Queries

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Sales Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences mentioned in the job description. Emphasise your customer service experience, sales order processing, and any relevant CRM system knowledge.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed customer queries or developed accounts in previous positions.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator.

    How to prepare for a job interview at MacFarlane Group

    ✨Know the Company Inside Out

    Before your interview, make sure you research the company thoroughly. Understand their products, services, and values, especially their commitment to customer service and innovative packaging solutions. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.

    ✨Showcase Your Customer Engagement Skills

    As a Sales Administrator, you'll be the bridge between customers and internal teams. Be prepared to discuss your previous experiences in handling customer queries and providing solutions. Use specific examples to illustrate how you've successfully managed customer relationships in the past.

    ✨Demonstrate Your Organisational Skills

    This role requires managing multiple tasks simultaneously. Highlight your organisational skills by discussing how you prioritise tasks, manage your time effectively, and ensure that sales orders and customer queries are processed efficiently. Mention any tools or systems you've used to stay organised.

    ✨Prepare Questions for the Interviewers

    At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the company's growth plans, or how success is measured in the Sales Administrator role. This shows your enthusiasm and helps you assess if the company is the right fit for you.

    Sales Administrator
    MacFarlane Group
    Location: Nottingham
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