At a Glance
- Tasks: Take ownership of helpdesk operations and provide expert 2nd line support.
- Company: Join Macfarlane Group UK Ltd, a leader in innovative tech solutions.
- Benefits: Earn up to £37,000, enjoy bonuses, and flexible benefits including 27 days holiday.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make an impact in a collaborative environment while championing AI-powered technologies.
- Qualifications: Strong technical expertise in Microsoft 365 and experience in IT support.
The predicted salary is between 37000 - 37000 £ per year.
Macfarlane Group UK Ltd is seeking a Senior IT Support Analyst to take ownership of the helpdesk operations and provide expert 2nd line support in a hybrid working environment.
The role requires strong technical expertise in Microsoft 365 and involves championing innovative technologies such as AI-powered service management.
You will enjoy a competitive package including a salary up to £37,000, bonus opportunities, and flexible benefits like up to 27 days holiday.
This is a great opportunity for those wanting to make an impact in a collaborative environment.
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We think you need these skills to ace AI-Driven Senior IT Support Analyst (Hybrid, 2nd Line) in Coventry
2nd Line Support
Microsoft 365
AI-Powered Service Management
Helpdesk Operations
Technical Expertise
Problem-Solving Skills
Collaboration
