Restaurant Manager in London

GENERAL MANAGER

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, you will overtake a variety of responsibilities and duties such as plus 1% standards of customer care, recruiting and hiring restaurant staff, training, overseeing food quality, and serving restaurant guests.

Requirements and skills

· Work experience as General or Restaurant Manager role in a restaurant for at least 2 years.

· Coordinate daily front and back of the house restaurant operations.

· Management skills and experience in both front and back of the house

· Familiarity with restaurant management software, like OpenTable, Sevenrooms, Fourth Hospitality, etc.

· Manage and oversee the entire restaurant operation

· Deliver superior guest services and ensuring guest satisfaction

· Wines knowledge

· Participate at local food events

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff

· Company policies, procedures, and brand standards

· Manage restaurant supplies

· Control costs and minimize waste

· Nurture a positive working environment

· Monitor operations and initiate corrective actions

· Communication and team management abilities

· Health and Safety / Food certifications

· Availability to work within opening hours (e.g. evenings, holidays, weekends)

Benefits

· 28 days of holidays

· Staff food

· 2 days off per week

· Extra shift paid

· Service charge

· WSET wine courses all levels

· 50% discount in all Macellaio RC