At a Glance
- Tasks: Support technical teams in resolving complex construction issues and ensure project excellence.
- Company: Mace, a leader in construction consultancy with a focus on innovation.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal growth.
- Other info: Diverse environment with a commitment to safety and wellbeing.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Admin experience, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project: Join us as a Technical Support Assistant, contributing to complex construction topics at HPC and you’ll be helping us to make sure we continue to deliver technical excellence for the project. The successful applicant will be a key member of the wider technical branch of the joint design office (JDO) operating as part of a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary specialists. The role offers exposure to a broad spectrum of people across the project, championing excellence through organisation, great communication, collaboration, administrative best practices, and challenging the status quo.
You’ll Be Responsible For:
- Being an organised motivated individual able to communicate clearly and effectively with a variety of stakeholders.
- Being proactive in everything you do.
- Attending and actively contributing to meetings when required.
- Building working relationships with JDO stakeholders, delivery teams and construction partners to facilitate administrative best practice.
- Using your keen eye for detail to present healthy challenge.
- Delivering accurate information to the Technical Managers.
- Challenging the status quo and always looking for improvements.
You’ll Need To Have:
- Admin or coordination experience.
- Well organised and able to track actions and documents.
- Comfortable dealing with contractors and internal teams.
- Able to produce simple weekly updates.
- Able to create and update presentation slides for team meetings.
- Confident organising meetings and managing diaries.
- Good general IT skills (Outlook, Word, Excel, PowerPoint).
- Previous experience working in the nuclear industry.
- Experience in a technical, engineering, or site environment.
- Exposure to audits, surveillance, or SQEP activities.
- Experience supporting engineers or technical teams.
Our values:
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.
Technical Support Assistant employer: Mace
Mace is an exceptional employer that prioritises safety, diversity, and inclusion, fostering a collaborative work culture where every team member can thrive. As a Technical Support Assistant at HPC, you will benefit from continuous professional development opportunities while engaging with multidisciplinary specialists on complex construction projects. With flexible working options and a commitment to employee wellbeing, Mace offers a rewarding environment for those looking to make a meaningful impact in the nuclear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Mace. Attend events or webinars where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for interviews by researching common technical support scenarios. Think about how you would handle specific challenges and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed projects or tasks in the past. This could be anything from tracking actions to creating presentations – it all counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Assistant
Some tips for your application 🫡
Show Your Organisational Skills:As a Technical Support Assistant, being organised is key! Make sure your application highlights your ability to track actions and documents effectively. We want to see how you can keep things running smoothly!
Communicate Clearly:Communication is crucial in this role. Use your application to demonstrate how you've successfully communicated with various stakeholders in the past. We love seeing examples of clear and effective communication!
Be Proactive:We’re looking for someone who takes initiative. In your application, share instances where you’ve gone above and beyond to solve problems or improve processes. Show us that you’re not just waiting for tasks but actively seeking them out!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in admin or coordination, especially in technical or engineering environments. We appreciate when candidates take the time to connect their skills to our needs!
How to prepare for a job interview at Mace
✨Know Your Stuff
Make sure you brush up on the technical aspects related to the role. Familiarise yourself with common construction topics and the specific challenges faced in the nuclear industry. This will help you engage confidently with multidisciplinary specialists during the interview.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss your experience in managing documents and tracking actions. Bring examples of how you've successfully organised meetings or coordinated with teams in the past to demonstrate your skills.
✨Communicate Clearly
Effective communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers about their processes, which shows your proactive attitude and interest in collaboration.
✨Embrace Continuous Improvement
Mace values those who challenge the status quo. Think of instances where you've identified areas for improvement in your previous roles. Be ready to share these examples and discuss how you can bring that mindset to the Technical Support Assistant position.
