At a Glance
- Tasks: Support technical teams in resolving complex construction issues and ensure project excellence.
- Company: Mace, a leader in construction consultancy with a focus on innovation.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal growth.
- Other info: Embrace a culture of safety, integrity, and continuous improvement.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Admin experience, strong communication skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 € per year.
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project: Join us as a Technical Support Assistant, contributing to complex construction topics at HPC and you’ll be helping us to make sure we continue to deliver technical excellence for the project. The successful applicant will be a key member of the wider technical branch of the joint design office (JDO) operating as part of a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary specialists. The role offers exposure to a broad spectrum of people across the project, championing excellence through organisation, great communication, collaboration, administrative best practices, and challenging the status quo.
You’ll Be Responsible For:
- Be an organised motivated individual able to communicate clearly and effectively with a variety of stakeholders.
- Be proactive in everything you do.
- Attending and actively contributing to meetings when required.
- Building working relationships with JDO stakeholders, delivery teams and construction partners to facilitate administrative best practice.
- Using your keen eye for detail to present healthy challenge.
- Delivering accurate information to the Technical Managers.
- Challenging the status quo and always look for improvements.
You’ll Need To Have:
- Admin or coordination experience.
- Well organised and able to track actions and documents.
- Comfortable dealing with contractors and internal teams.
- Able to produce simple weekly updates.
- Able to create and update presentation slides for team meetings.
- Confident organising meetings and managing diaries.
- Good general IT skills (Outlook, Word, Excel, PowerPoint).
- Previous experience working in the nuclear industry.
- Experience in a technical, engineering, or site environment.
- Exposure to audits, surveillance, or SQEP activities.
- Experience supporting engineers or technical teams.
Our values:
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.
Technical Support Assistant in Somerset employer: Mace
Mace is an exceptional employer that prioritises safety, diversity, and continuous improvement, making it an ideal place for a Technical Support Assistant to thrive. With a strong focus on employee wellbeing and professional development, you will have the opportunity to engage with multidisciplinary teams and contribute to groundbreaking projects in the nuclear industry. Our collaborative work culture encourages innovation and offers flexible working options, ensuring that every team member can excel while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Assistant in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Mace. Attend events or webinars where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Prepare for interviews by researching common technical support scenarios. Think about how you would handle specific challenges and be ready to share your thought process. This shows you're proactive and ready to tackle real-world issues.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your experience with tracking actions and managing documents. Use examples from past roles to demonstrate how you keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Mace.
We think you need these skills to ace Technical Support Assistant in Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Technical Support Assistant role. We want to see how your skills align with our values and the specific requirements mentioned in the job description.
Showcase Your Communication Skills:Since this role involves engaging with various stakeholders, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application, and consider including examples of how you've effectively communicated in past roles.
Highlight Your Organisational Skills:Being organised is key for this position. In your application, mention any tools or methods you use to stay on top of tasks and manage documents. We love seeing candidates who can track actions and keep things running smoothly!
Apply Through Our Website:We encourage you to submit your application through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s a great opportunity to explore more about us and what we stand for!
How to prepare for a job interview at Mace
✨Know Your Stuff
Make sure you brush up on the technical aspects related to the role. Familiarise yourself with common construction topics and the specific challenges faced in the nuclear industry. This will help you engage confidently with multidisciplinary specialists during the interview.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss your experience in managing documents and tracking actions. Bring examples of how you've successfully organised meetings or coordinated teams in the past to demonstrate your capability.
✨Communicate Clearly
Effective communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers about their processes, which shows your proactive attitude and interest in collaboration.
✨Embrace the Challenge
The job description mentions challenging the status quo. Think of instances where you've identified areas for improvement in previous roles. Be ready to share these examples and explain how your keen eye for detail can contribute to the team's success at Mace.
