Senior Production Manager

The Project: The Senior Production Manager will support the function of Town Planning and Consenting by taking ownership of the planning, coordination, and delivery of all documentation, evidence, and submission packages throughout the entire development consent order (DCO) process under the Planning Act 2008. The role holder should be familiar with the two principal consenting regimes relevant to Heathrow\’s capital investment programmes; the town and country planning Act (TCPA) and the development consent order (DCO) regimes. This role is central to ensuring that all deliverables – including consultation outputs, statutory notices, application documents, environmental reports, and examination submissions – are produced to the highest standard, fully compliant with legislation, and delivered on time to meet critical project milestones. You will work across all workstreams, acting as the operational hub for production, ensuring content is received, reviewed, approved, and published or submitted to the Planning Inspectorate (PINS) in an efficient and controlled manner. The role holder is expected to be a present and visible figure at the Compass Centre at Heathrow Airport.

Our Values

• Safety First – Going home safe and well
• Client Focus – Deliver on our promise
• Integrity – Always do the right thing
• Create Opportunity – For our people to excel

Responsibilities

• End-to-End Production Management: Lead the development and maintenance of a master production schedule covering the full DCO lifecycle, and coordinate the production of all DCO documentation with timely sign-off.
• Cross-Team Coordination: Act as the central link between technical specialists, and oversee the collation and integration of inputs from multiple disciplines into coherent compliant documents.
• Compliance & Quality Assurance: Ensure all materials meet legislative and guidance requirements under the Planning Act 2008, EIA Regulations, any relevant PINS advice notes, and implement quality control processes.
• Supplier & Resource Management: Manage relationships with external production suppliers (graphic designers, printers, translators, digital platform providers) and manage budgets.
• Risk & Issue Management: Identify potential risks to production schedules and develop contingency plans, and monitor progress against the critical path and elevate issues as necessary.
• Examination & Post-Submission Support: Manage the timely preparation and submission of Examination documents, including responses to written questions and deadlines during the Examination timetable.

Qualifications & Experience

• Proven track record managing complex document production for major infrastructure or regulatory processes.
• Strong project management skills, with the ability to coordinate multiple parallel workflows.
• Excellent organisational skills and attention to detail.
• Experience managing version control, document formatting, and quality assurance.
• Strong interpersonal skills, able to work effectively with multi-disciplinary teams.
• Direct experience with the DCO process or other large-scale consenting regimes.
• Familiarity with the Planning Act 2008, Infrastructure Planning Regulations, and related statutory frameworks.
• Proficiency in project management and document control systems.
• Project management certification (e.g., APM, PRINCE2) desirable.
• Experience with environmental impact assessment (EIA) documentation.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

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