Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage major programmes, ensuring safety, quality, and client satisfaction.
- Company: Mace is a global consultancy redefining ambition and creating impactful places.
- Benefits: Flexible working options, mentorship opportunities, and a commitment to diversity and inclusion.
- Why this job: Join a culture that values safety, integrity, and personal growth while making a positive impact.
- Qualifications: Proven experience in programme management, leadership skills, and relevant qualifications required.
- Other info: Open to diverse candidates; part-time and hybrid work options available.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Join to apply for the Operations Director – Programme Management role at Mace
4 days ago Be among the first 25 applicants
Join to apply for the Operations Director – Programme Management role at Mace
Get AI-powered advice on this job and more exclusive features.
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.
Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.
Our values shape the way we consult, and define the people we want to join us on our journey:
Safety First – Going Home Safe And Well
- You will be a leading advocate of Mace\’s value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
- You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio.
- You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.
Client Focus – Deliver On Our Promise
- You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
- You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
- You will be responsible for key client relationship management, including generating live prospects and leads.
- You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
- You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
- You will be responsible for key client relationship management, including generating live prospects and leads.
- Responsible for driving proactive performance management of overall integrated design delivery and maturation across both design partners based on partner supplied data.
- Ensure detailed cost/schedule variance analysis is provided by partners together with recovery plans/mitigation and/or escalations where necessary.
- Review design delivery at regular progress reviews; capturing quantitative performance issues and summary escalations to inform IPPR.
- Working within the programme level reporting drumbeat develop a revised project drumbeat, to drive enhanced focus on schedule adherence at a control account level and embed active risk management and mitigations.
- Drive the partners in the application of project trend and change to recognise any emergent design issues are appropriately captured within the programme governance arrangements.
- Develop a bottom-up driven reporting system that captures necessary achievements, escalations, issues etc. at a control account level that subsequently supports the onward integrated project weekly report, IPPR & PMO.
- Continually facilitate engagement, communication and commitment across the partnership to establish a fully integrated design delivery team.
- Provide constructive challenge, where appropriate, on design outputs to ensure they meet project schedule and cost requirements.
- Ensure client interfaces support the overall design delivery, particularly ensuring client project engineering manager engagement and alignment as required.
- Identify and escalate any issue reported through escalation from the technical governance that threatens schedule and cost requirements.
- Work with partners to embed continuous improvements in design processes through application of best practices and lessons learned. Collectively drive change to establish schedule stability/adherence and delivery to schedule.
- Manage the assessment of partner PfAs for contractual compliance (as a subset of the IMS from the common schedule platform). Notify issues to the respective service managers via the project commercial manager.
- Adhere to the published Integro management system arrangements.
- Working with the integration director and partners develop the phase 4-6 delivery strategy and drive/support the partners to implement for the commencement of phase 4.
Integrity – Always Do The Right Thing
- You will have full budgetary oversight and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.
- You will directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future.
- You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.
Create Opportunity For Our People To Excel
- You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
- You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
- You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.
- Due to the strict security requirements, candidates must be a UK National and will need to progress through security clearance.
You’ll Need To Have
- Proven experience and track-record for delivering major programmes.
- Advanced technical understanding of programme management practices, controls, programme governance and programme procedures.
- Full budgetary oversight (external programme budget and internal fee budget)
- Advanced risk & opportunity management/practitioner.
- Exceptional problem solving and analytical skills across estimating, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle.
- Contract literate to a good standard.
- Performance management to ensure a high-performance culture is maintained.
You’ll also have
- Extensive sector and/or market -specific experience, knowledge and contacts.
- Extensive experience in successful delivery of major programmes, through all phases.
- Leadership and management experience and capability to lead a large team.
- Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable level of role knowledge, (or equivalent).
- Appropriate construction skills certification scheme (CSCS) card (or global equivalent).
- MAPM/MRICS/MICE.
- Member chartered institute of buildings.
- Membership of association of project management.
- Member of royal institute of chartered surveyors.
- Member of institute of civil engineers.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
Construction
Referrals increase your chances of interviewing at Mace by 2x
Sign in to set job alerts for “Director Program Management” roles.
Sr Director, Project Delivery UK (m/f/d)
Slough, England, United Kingdom 1 week ago
Reading, England, United Kingdom 1 month ago
Oxford, England, United Kingdom 4 hours ago
Head of Workplace Services Strategy and Partnership
Reading, England, United Kingdom 3 weeks ago
Head of Production – Automotive – Oxfordshire – £75k
Woking, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 weeks ago
Abingdon-On-Thames, England, United Kingdom 1 month ago
Chertsey, England, United Kingdom 1 day ago
Business Unit Leader – Asset Management and Infrastructure
Wokingham, England, United Kingdom 3 weeks ago
Reading, England, United Kingdom 2 weeks ago
Sunbury-On-Thames, England, United Kingdom 10 hours ago
Oxford, England, United Kingdom 2 weeks ago
Senior Director, Professional Services GTM
Farnborough, England, United Kingdom 2 weeks ago
Culham, England, United Kingdom 1 month ago
Associate Director, Planning & Technical Delivery
Abingdon-On-Thames, England, United Kingdom 5 days ago
Winnersh, England, United Kingdom 1 week ago
Senior Manager, Airport Transformation Solutions
Reading, England, United Kingdom 6 days ago
Oxford, England, United Kingdom 1 week ago
Beaconsfield, England, United Kingdom 1 week ago
Oxford, England, United Kingdom 2 weeks ago
Oxford, England, United Kingdom 9 hours ago
Farnborough, England, United Kingdom 1 week ago
Associate Director, Strategic Pricing – home-based role; anywhere in EMEA
Thame, England, United Kingdom 3 weeks ago
Culham, England, United Kingdom 1 month ago
High Wycombe, England, United Kingdom 3 months ago
Reading, England, United Kingdom 1 month ago
Product Assurance Manager / Quality Assurance Manager
Harwell, England, United Kingdom 5 days ago
HR Business Partner-Maternity Cover, HR Business Partner-Maternity Cover
Uxbridge, England, United Kingdom 4 days ago
Wokingham, England, United Kingdom 23 hours ago
Reading, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Operations Director - Programme Management employer: Mace
Contact Detail:
Mace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director - Programme Management
✨Tip Number 1
Familiarise yourself with Mace's core values and mission. Understanding their commitment to safety, integrity, and client focus will help you align your responses during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network with current or former employees of Mace on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s operations and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage large programmes and lead teams effectively. Highlighting your achievements in these areas will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and challenges related to programme management in construction. Being knowledgeable about current issues will allow you to engage in meaningful conversations during interviews, showing your passion and expertise in the field.
We think you need these skills to ace Operations Director - Programme Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme management and showcases your leadership skills. Use specific examples that demonstrate your ability to deliver major programmes and manage budgets effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Mace's mission and values. Clearly outline how your background aligns with the role's requirements, particularly in safety, client focus, and integrity.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications such as MAPM, MRICS, or membership in professional bodies. This will strengthen your application and show your commitment to the field.
Showcase Problem-Solving Skills: Provide examples of how you've tackled challenges in previous roles. Highlight your analytical skills and ability to implement effective solutions, especially in high-pressure situations.
How to prepare for a job interview at Mace
✨Understand Mace's Values
Before the interview, take some time to familiarise yourself with Mace's core values: Safety First, Client Focus, Integrity, and Creating Opportunity. Be prepared to discuss how your experience aligns with these values and how you can contribute to fostering a culture that embodies them.
✨Showcase Your Programme Management Expertise
As an Operations Director, you'll need to demonstrate your advanced technical understanding of programme management practices. Prepare specific examples from your past experiences where you've successfully delivered major programmes, highlighting your problem-solving skills and ability to manage risks effectively.
✨Prepare for Client Relationship Management Questions
Since you'll be responsible for key client relationships, think about your approach to managing these interactions. Be ready to share examples of how you've built and maintained strong client relationships in previous roles, and how you plan to ensure client satisfaction at Mace.
✨Emphasise Leadership and Team Development
Mace is looking for someone who can mentor and develop their project team. Prepare to discuss your leadership style and provide examples of how you've successfully coached and developed team members in the past, as well as how you plan to create an environment that encourages knowledge sharing and growth.
