At a Glance
- Tasks: Support technical teams in resolving complex construction issues and ensure project excellence.
- Company: Mace, a leader in construction consultancy with a focus on innovation.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal growth.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Admin experience, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project: Join us as a Technical Support Assistant, contributing to complex construction topics at HPC and you’ll be helping us to make sure we continue to deliver technical excellence for the project. The successful applicant will be a key member of the wider technical branch of the joint design office (JDO) operating as part of a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary specialists. The role offers exposure to a broad spectrum of people across the project, championing excellence through organisation, great communication, collaboration, administrative best practices, and challenging the status quo.
You’ll Be Responsible For:
- Be an organised motivated individual able to communicate clearly and effectively with a variety of stakeholders.
- Be proactive in everything you do.
- Attending and actively contributing to meetings when required.
- Building working relationships with JDO stakeholders, delivery teams and construction partners to facilitate administrative best practice.
- Using your keen eye for detail to present healthy challenge.
- Delivering accurate information to the Technical Managers.
- Challenging the status quo and always look for improvements.
You’ll Need To Have:
- Admin or coordination experience.
- Well organised and able to track actions and documents.
- Comfortable dealing with contractors and internal teams.
- Able to produce simple weekly updates.
- Able to create and update presentation slides for team meetings.
- Confident organising meetings and managing diaries.
- Good general IT skills (Outlook, Word, Excel, PowerPoint).
- Previous experience working in the nuclear industry.
- Experience in a technical, engineering, or site environment.
- Exposure to audits, surveillance, or SQEP activities.
- Experience supporting engineers or technical teams.
Our values:
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.
Technical Support Assistant in London employer: Mace
Mace is an exceptional employer that prioritises safety, diversity, and inclusion, fostering a collaborative work culture where every team member can thrive. As a Technical Support Assistant at HPC, you will benefit from continuous professional development opportunities while engaging with multidisciplinary specialists on complex construction projects. With flexible working options and a commitment to employee wellbeing, Mace empowers its staff to challenge the status quo and contribute to meaningful outcomes in the nuclear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Mace. LinkedIn is your best mate here – drop them a message, ask for a chat, and show genuine interest in their work.
✨Tip Number 2
Prepare for interviews by researching Mace’s projects and values. Be ready to discuss how your skills align with their mission of delivering technical excellence and challenging the status quo.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you’ve managed multiple tasks or projects. This will highlight your ability to track actions and documents effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mace team.
We think you need these skills to ace Technical Support Assistant in London
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you can keep track of actions and documents, so share examples of how you've done this in the past!
Communicate Clearly:Since you'll be dealing with various stakeholders, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Be Proactive:We love a proactive attitude! In your application, mention instances where you've taken the initiative or suggested improvements. This will show us you're ready to challenge the status quo and contribute positively.
Tailor Your Application:Don’t just send a generic application! Tailor it to the role by referencing specific experiences that align with the job description. We appreciate when candidates take the time to connect their skills with what we’re looking for.
How to prepare for a job interview at Mace
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on your knowledge of construction processes, especially in a nuclear environment. Familiarise yourself with common challenges faced in multidisciplinary projects, as this will help you engage effectively during discussions.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss how you've managed tasks and documents in previous positions. Bring examples of how you've tracked actions or created updates, and be ready to demonstrate your proficiency with tools like Outlook, Word, and Excel.
✨Communicate Like a Pro
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you can build relationships with various stakeholders and be ready to share examples of how you've successfully collaborated in past roles.
✨Embrace the Challenge
Mace values those who challenge the status quo. Prepare to discuss times when you've identified areas for improvement and how you approached these challenges. Show that you're proactive and willing to contribute ideas that enhance processes or outcomes.
