At a Glance
- Tasks: Lead quality assurance and compliance across digital products, ensuring excellence at every stage.
- Company: Join Mace, a dynamic company redefining construction and consultancy with a focus on innovation.
- Benefits: Flexible working options, inclusive culture, and opportunities for continuous improvement and career growth.
- Other info: Be part of a diverse team that values safety, integrity, and client focus.
- Why this job: Shape the future of product quality and compliance while making a real impact in a collaborative environment.
- Qualifications: Experience in QA or compliance roles, with a strong grasp of quality methodologies and risk frameworks.
The predicted salary is between 70000 - 90000 £ per year.
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition.
Our values shape the way we consult and define the people we want to join us on our journey.
The QA and Compliance Manager is responsible for defining, embedding, and assuring quality and compliance standards across the end-to-end product lifecycle.
This role ensures that all digital products and productised services are consistent, scalable, compliant, and fit for purpose, enabling repeatable delivery and protecting the organisation’s reputation, commercial performance, and regulatory obligations.
As part of a newly established Product function, the role will play a critical part in shaping governance frameworks, setting quality benchmarks, and standardising delivery practices.
You’ll be responsible for
- Quality assurance framework
- Define and implement a product-level QA strategy aligned to the Product Office operating model.
- Establish quality gates, acceptance criteria, and release standards across the product lifecycle.
• Drive consistency across\
- Product design artefacts (PR/FAQ, service definitions, etc.)
- Delivery outputs (models, platforms, data products, service wrap)
- Introduce scalable QA processes to support repeatable, productised offerings.
- Compliance and governance
• Define and enforce compliance frameworks across\
- Regulatory requirements (as applicable to sector/geographies)
- Internal governance standards.
- Data, security, and risk policies.
- Ensure alignment with recognised frameworks (e. g. ISO standards, AWS Well-Architected, data governance principles)
- Maintain audit readiness and ensure traceability across product decisions and outputs.
- Product lifecycle assurance
- Embed QA and compliance into each stage of the product lifecycle, including\:
- Ideation and Product Backlog.
- At each Product Delivery Stage.
- During Maturity, Decline and Retirement.
- Define and monitor entry/exit criteria between lifecycle stages.
- Ensure all products meet defined non-functional requirements (NFRs) such as security, scalability, resilience, and performance.
- Standards, tooling and automation
• Define and standardise\
- QA processes and templates.
- Compliance checklists and control frameworks.
• Implement tooling to support\
- Automated testing and validation (where applicable)
- Governance workflow management.
- Audit and reporting tracking.
- Drive adoption of “quality by design” and “compliance by default” principles.
- Risk and issue management
- Identifying, assessing, and managing quality and compliance risks across product portfolios.
- Establishing escalation frameworks and remediation processes.
- Providing clear visibility to leadership on risk exposure and mitigation status.
- Continuous improvement
- Defining and tracking quality KPIs and metrics (e. g. defect rates, rework, audit findings, delivery consistency)
- Managing post-implementation reviews and incorporate learnings into standards.
- Driving a culture of continuous improvement and operational excellence.
- Stakeholder collaboration
• Partner with\
- Product Managers/Product Owners.
- Engineering and Delivery teams.
- Data, security, and risk functions.
- External partners and vendors.
- Act as the central point of authority for QA and compliance within the Product Office.
Success in this role will include
- QA and Compliance Framework (product lifecycle-aligned)
- Standardised templates, checklists, and governance artefacts.
- Defined NFR framework aligned to industry best practice.
- Quality metrics dashboard and reporting pack.
- Audit readiness and compliance assurance processes.
- Risk registers and mitigation tracking.
You’ll need to have
- Proven experience in QA, compliance, or governance roles within digital, product, or technology environments.
- Experience operating within structured product or delivery lifecycles.
• Strong understanding of\
- Quality assurance methodologies.
- Risk and compliance frameworks.
- Non-functional requirements (performance, security, scalability)
- Ability to operate in newly forming/ambiguous environments, building frameworks from scratch.
Our values
Safety first - Going home safe and well\
We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
Client focus - Deliver on our promise\
We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
Integrity - Always do the right thing\
We influence positive outcomes within our industry, while always aligning with our compliance obligations.
Create opportunity - For our people to excel\
We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates.
Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.
#LI-Onsite
QA & Compliance Manager in London employer: Mace
Mace Construct Limited is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee development, we provide ample opportunities for growth and advancement within our Public, Science & Technology Business Unit, ensuring that our team members are equipped with the skills and knowledge needed to excel in their roles. Our culture prioritises safety, quality, and continuous improvement, making it a rewarding place for professionals seeking to make a meaningful impact in the hyperscale data centre sector.
StudySmarter Expert Advice🤫
We think this is how you could land QA & Compliance Manager in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
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✨Leverage Your University Career Services
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We think you need these skills to ace QA & Compliance Manager in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Mace. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Mace
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Mace’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
