Operations Director - Stakeholder Management in London

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Please Note: This role will require working in client offices 2-3 days per week, with an option to work from home 2 days per week.

You’ll be responsible for:

• Guiding clients through the development consent order (DCO) process.
• Managing development of effective consenting strategies and approaches.
• Co-ordinating the delivery of quality DCO applications in line with the schedule, client requirements and to comply with legislation, policy and good practice.
• Providing technical advice and input into documentation that will form part of or otherwise support a compliant DCO application.
• Assurance of DCO-related deliverables including DCO application documents.
• Developing and managing processes to achieve and maintain compliance with consent requirements and commitments.
• Securing and managing technical resources, as well as setting the scope of works for technical resources.
• Building strong relationships with key stakeholders at all levels to facilitate effective internal and external stakeholder engagement.
• Providing specialised input into general project management activities, including schedule management, resource management and risk management processes.
• Supporting stakeholder, consultation and community engagement activities.
• Supporting design development and integration activities.
• Supporting achievement of project approvals where required, including stage gate reviews, business cases and governance papers.

You’ll need to have:

• Extensive experience delivering DCO applications within nationally significant infrastructure projects.
• Strong knowledge of Planning Act 2008 and town and country planning frameworks.
• Proven ability to develop and deliver effective consenting strategies.
• Skilled in stakeholder engagement across authorities, consultees and multidisciplinary teams.
• Strong consultancy capability, managing complexity, ambiguity and tight deadlines.
• Degree-qualified, chartered professional with significant infrastructure project experience.

Our values:

• Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
• Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.