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- Tasks: Enhance HR services by designing digital solutions and improving processes.
- Company: Mace, a leading construction consultancy focused on unlocking potential.
- Benefits: Flexible working options, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in HR while driving efficiency and innovation.
- Qualifications: Lean skills, experience in process improvement, and knowledge of UK employment law.
- Other info: Join a diverse team committed to safety, integrity, and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
This role shapes and enhances the HR service delivery model by designing and implementing digital HR solutions. It applies best practice to improve processes, resolve operational issues, and drive efficiency, working across HR to strengthen governance and deliver a best-in-class employee experience.
You’ll Be Responsible For:
- Clear delivery of savings through process re-engineering (ideally to double their salary minimum).
- Demonstrating off-shore/right-shore capabilities.
- Enhancing service delivery to the customer, building services from a customer first principle.
- Aligning global services to deliver a one best way approach.
- Driving the maturity of the HR service model through robust digital design and process optimisation.
- Managing the development and implementation of HR technologies and standardised processes.
- Enhancing efficiency, governance and colleague experience through continuous improvement and clear operational guidance.
- Partnering across HR to deliver integrated solutions and support sustainable, compliant service delivery.
You’ll Need To Have:
- Ideally Lean Black belt (or lean skills at minimum).
- Experience aligning process improvement globally.
- Oracle and SNOW delivery of improvements.
- Advanced MS skills, including PowerPoint and Visio.
- Knowledge of UK employment law and ability to present clear, accurate data.
- Experience developing modern HR blueprints, SOPs, and holding a relevant HR or business degree.
Our values:
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.
HR Operational Improvement Manager in London employer: Mace
Contact Detail:
Mace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operational Improvement Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those who work at Mace or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with process improvement and digital HR solutions. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how your skills align with Mace's values and the specific requirements of the HR Operational Improvement Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Mace team and contributing to their mission.
We think you need these skills to ace HR Operational Improvement Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Operational Improvement Manager role. Highlight your experience with process re-engineering and digital HR solutions, as these are key to what we’re looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your Lean Black Belt skills and knowledge of UK employment law can add value to our team. We want to see how you can drive efficiency and enhance service delivery.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about improving HR services. Share specific examples of how you’ve successfully implemented changes in the past, and how that aligns with our values at Mace.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Mace
✨Know Your HR Tech
Make sure you brush up on your knowledge of HR technologies, especially Oracle and SNOW. Be ready to discuss how you've used these tools in the past to drive improvements and enhance service delivery.
✨Showcase Your Lean Skills
If you have Lean Black Belt certification or relevant lean skills, highlight them! Prepare examples of how you've applied process re-engineering to achieve significant savings or efficiency gains in previous roles.
✨Understand the Company Values
Familiarise yourself with Mace's values: safety, client focus, integrity, and creating opportunities. Think of specific instances where you've demonstrated these values in your work, as this will resonate well during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you would handle operational issues or improve processes, using clear examples from your experience to illustrate your approach.
