Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance HR services by designing digital solutions and improving processes.
- Company: Mace, a leading construction consultancy with a focus on innovation.
- Benefits: Flexible working options, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on HR efficiency and employee experience in a dynamic environment.
- Qualifications: Lean skills, HR experience, and knowledge of UK employment law required.
- Other info: Join a diverse team committed to safety, integrity, and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Overview Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
This role shapes and enhances the HR service delivery model by designing and implementing digital HR solutions. It applies best practice to improve processes, resolve operational issues, and drive efficiency, working across HR to strengthen governance and deliver a best-in-class employee experience.
You’ll Be Responsible For
- Clear delivery of savings through process re-engineering (ideally to double their salary minimum).
- Demonstrating off-shore/right-shore capabilities.
- Enhancing service delivery to the customer, building services from a customer first principle.
- Aligning global services to deliver a one best way approach.
- Driving the maturity of the HR service model through robust digital design and process optimisation.
- Managing the development and implementation of HR technologies and standardised processes.
- Enhancing efficiency, governance and colleague experience through continuous improvement and clear operational guidance.
- Partnering across HR to deliver integrated solutions and support sustainable, compliant service delivery.
You’ll Need To Have
- Ideally Lean Black belt (or lean skills at minimum).
- Experience aligning process improvement globally.
- Oracle and SNOW delivery of improvements.
- Advanced MS skills, including PowerPoint and Visio.
- Knowledge of UK employment law and ability to present clear, accurate data.
- Experience developing modern HR blueprints, SOPs, and holding a relevant HR or business degree.
Our values
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.
HR Operational Improvement Manager employer: Mace
Contact Detail:
Mace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operational Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mace on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Mace's recent projects and initiatives. We want to show that we’re genuinely interested in their work and how we can contribute to their goals.
✨Tip Number 3
Practice common HR interview questions, especially those related to process improvement and digital solutions. We need to demonstrate our expertise and how we can enhance their HR service delivery model.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the Mace team.
We think you need these skills to ace HR Operational Improvement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Operational Improvement Manager role. Highlight your experience with process re-engineering and digital HR solutions, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with our values and the responsibilities of the role. Show us your passion for enhancing HR service delivery and driving efficiency.
Showcase Relevant Experience: When detailing your work history, focus on achievements that demonstrate your ability to improve processes and deliver results. We want to see how you’ve made a difference in previous roles, especially in HR or operational settings.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mace
✨Know Your HR Processes
Make sure you brush up on your knowledge of HR service delivery models and digital solutions. Be ready to discuss how you've improved processes in the past, especially if you have experience with Lean methodologies. This will show that you understand the role's requirements and can hit the ground running.
✨Showcase Your Tech Savvy
Since this role involves managing HR technologies, be prepared to talk about your experience with Oracle, SNOW, and any other relevant tools. Bring examples of how you've used these technologies to enhance efficiency or improve governance in previous roles.
✨Demonstrate Client Focus
Mace values a client-first approach, so think of specific instances where you've put the customer at the centre of your work. Share stories that highlight your ability to build long-term relationships and deliver quality outcomes, as this aligns perfectly with their values.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to drive continuous improvement. Think about challenges you've faced in HR operations and how you resolved them, particularly in a global context. This will help you demonstrate your strategic thinking and operational expertise.
