Community Engagement Manager

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

This role will play a key part in planning, delivering and reporting on community engagement activity in support of a high-profile programme, including the production of statutory engagement documentation required for regulatory and licensing purposes. The role combines senior level advisory input with hands on delivery, working closely with communications specialists and wider stakeholders to ensure robust, accessible and compliant engagement outcomes.

You’ll be responsible for:

• Providing senior level advice and guidance to internal communications specialists on strategic and technical aspects of community engagement.
• Designing and drafting public engagement surveys, informed by previous research and insight, and aligned to planning, accessibility and data protection requirements.
• Overseeing and coordinating engagement activity, ensuring quality, consistency and alignment with programme objectives.
• Analysing survey results, including coding, interpretation and reporting.
• Writing a statement of Community Engagement, suitable for licensing and planning submission.
• Drafting public engagement reports, clearly presenting findings, insights and recommendations.
• Ensuring lessons learned and insights inform future engagement activity.

You’ll need to have:

• Significant experience delivering public or community engagement on major schemes, ideally within regulated or Defence related environments.
• Proven experience producing engagement documentation for planning purposes (SCI experience preferred, although alternative planning routes will be considered).
• Strong experience designing engagement surveys and analysing consultation data.
• Excellent report writing capability, with experience producing clear, structured public facing and regulatory documents.
• Confidence operating at both strategic and delivery levels, working independently and with multiple stakeholders.
• A strong understanding of accessibility, data protection and good practice in public engagement.
• Strong and proven experience in community engagement, consultation or a related discipline.
• Eligibility to get BPSS and SC clearance.

What’s on offer:

• Hybrid working.
• Car allowance.
• Medical health cover.
• Life insurance.
• Income protection insurance.
• Pension scheme.
• Discretionary annual salary reviews.
• Family‑friendly policies.
• Annual leave: 22 days plus 2 Mace days, a 3‑day Christmas shutdown, plus 1 additional day for every 2 years’ service, and bank holidays.

Our values:

• Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
• Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.