Mace Consult seeks a Head of Application Support to govern the application estate, including SaaS platforms, legacy systems and integrations. The role focuses on stabilising services, driving ITSM maturity and coordinating internal and outsourced teams.
This is a 12 month fixed-term contract with hybrid UK-based work and travel as required. You will oversee service delivery, KPI tracking, and continuous improvement while ensuring compliance with ISO27001 and cyber essentials.
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Head of Application Support & Service Delivery in Birmingham employer: Mace
Mace is an exceptional employer that champions a flexible and hybrid work culture, allowing you to balance your professional and personal life effectively. With a strong commitment to employee growth, we offer extensive training and development opportunities, particularly in the dynamic UK water sector, where you can make a meaningful impact on net-zero objectives while working alongside industry leaders.
