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- Tasks: Drive counter sales and deliver exceptional customer service to trade and contractor clients.
- Company: Join a stable, established wholesale distribution company with a strong Canadian presence.
- Benefits: Enjoy competitive salary, performance incentives, comprehensive benefits, and pension plan.
- Why this job: Be part of a team-oriented culture that values your initiative and professional growth.
- Qualifications: 2+ years in counter sales or customer service, strong communication, and attention to detail.
- Other info: Ongoing training and mentorship with clear pathways for career advancement.
The predicted salary is between 40000 - 46000 £ per year.
MacDonald Search Group has been asked by our national wholesale distribution client to find a first-class Counter Sales Representative to join their team in Ottawa, ON (in-office). The primary responsibility of this role will be to drive counter sales performance while delivering exceptional customer service to trade and contractor clients.
Some of what you will do in this role includes:
- Provide front-line sales support to walk-in customers, ensuring accurate and efficient order processing
- Research products, recommend solutions, and identify upsell opportunities
- Enter, pick, and pack orders while coordinating with warehouse and shipping teams
- Proactively follow up on backorders, returns, and warranty claims to ensure client satisfaction
- Maintain an organized, well-merchandised counter area and support overall Profit Centre operations
You should have the following in your background to apply:
- Minimum 2+ years of experience in counter sales, customer service, or a related distribution environment
- Strong communication skills with the ability to build lasting relationships with trades and contractors
- High attention to detail with solid math and order-entry accuracy
- Comfortable working in a fast-paced, team-oriented setting
- Experience or familiarity with plumbing, HVAC, or building products considered an asset
What’s in it for you:
- Competitive base salary with performance-based incentives and profit-sharing opportunities
- Comprehensive benefits program and employer-supported pension plan
- Ongoing training and mentorship with clear pathways for advancement
- Stable, established organization with strong Canadian market presence
- Team-oriented culture that values ownership, initiative, and professional growth
Salary: $50k-$55k
Counter Salesperson in Kingston upon Thames employer: MacDonald Search Group
Contact Detail:
MacDonald Search Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Salesperson in Kingston upon Thames
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your counter sales experience and how it relates to their needs. Think about specific examples where you’ve delivered exceptional customer service or upsold products – these stories will make you stand out.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Counter Salesperson in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in counter sales and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Counter Salesperson role. Share specific examples of how you've delivered exceptional customer service in the past.
Showcase Your Product Knowledge: If you have experience with plumbing, HVAC, or building products, make sure to mention it! We love candidates who can hit the ground running, so any relevant knowledge will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at MacDonald Search Group
✨Know Your Products
Before the interview, brush up on the products relevant to the role, especially plumbing, HVAC, and building supplies. Being able to discuss these confidently will show your potential employer that you're ready to provide exceptional service to clients.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you resolved issues or upsold products effectively. This will demonstrate your ability to build lasting relationships with trades and contractors.
✨Practice Order Processing Scenarios
Since accuracy in order processing is key, consider practising how you would handle various order scenarios. This could include entering orders, picking items, or coordinating with warehouse teams. Being prepared for these tasks will highlight your attention to detail.
✨Emphasise Teamwork
This role requires working in a fast-paced, team-oriented environment. Be ready to discuss how you've successfully collaborated with others in previous jobs. Highlighting your ability to work well within a team will resonate with the hiring managers.