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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where everyone feels valued and part of a team.
- Benefits: Enjoy discounts, health care support, and opportunities for career growth.
- Why this job: Make a real impact on guests' stays while developing your skills in hospitality.
- Qualifications: A passion for customer service and a positive attitude are essential.
- Other info: Flexible shifts with potential for extra hours during busy periods.
The predicted salary is between 11 - 14 £ per hour.
Macdonald Hotel’s Receptionist’s play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team you are the first and last person our guests see, you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
- Employee Awards
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
40 Hours Per Week
Full Time - Hourly - Permanent
Receptionist - Windsor Hotel employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Windsor Hotel
✨Tip Number 1
First things first, make sure you know the Windsor Hotel inside out. Familiarise yourself with their values and what makes them tick. When you walk in for that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team!
✨Tip Number 2
Practice your people skills! As a receptionist, you’ll be the face of the hotel. Role-play with a friend or family member to nail those common interview questions. Show off your ability to handle tricky situations with grace and charm.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that’s smart and reflects the professional vibe of the Windsor Hotel. You want to look like someone who can represent their brand well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Receptionist - Windsor Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel. A touch of warmth and friendliness can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position at Windsor Hotel. Highlight your relevant experience and skills that align with what we’re looking for, like attention to detail and a knack for customer service. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your professionalism!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Hotel Inside Out
Before your interview, take some time to research Windsor Hotel and its values. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Receptionist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved guest issues efficiently. This will demonstrate your ability to handle the fast-paced environment of a hotel.
✨Emphasise Teamwork and Initiative
Highlight your ability to work both independently and as part of a team. Share specific instances where you took the initiative to improve a guest's experience or collaborated with colleagues to achieve a common goal. This aligns perfectly with what they’re looking for in a candidate.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the role and understand the importance of presentation in creating a positive guest experience.
