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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where teamwork and hospitality shine.
- Benefits: Enjoy discounts, health care support, and a sense of belonging.
- Why this job: Make a real impact on guests' stays and grow your career in hospitality.
- Qualifications: A passion for customer service and a keen eye for detail.
- Other info: Flexible hours with opportunities for progression in a supportive environment.
The predicted salary is between 11 - 14 £ per hour.
Macdonald Hotel’s Receptionist’s play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team you are the first and last person our guests see, you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
- Employee Awards
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
16 Hours Per Week Part Time-Hourly - Permanent
Receptionist - Kilhey Court Hotel in Wigan employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Kilhey Court Hotel in Wigan
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Kilhey Court Hotel. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and queries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism and aligns with the hotel's vibe. You want to look the part from the moment you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your attention to detail!
We think you need these skills to ace Receptionist - Kilhey Court Hotel in Wigan
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Kilhey Court Hotel.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position. Highlight your attention to detail and organisational skills, as these are key traits we’re looking for in our front-line ambassadors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Macdonald Hotels & Resorts.
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Macdonald Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet someone's needs, as this will demonstrate your commitment to exceeding guest expectations.
✨Dress the Part
First impressions matter, especially in a front-line role like this. Dress smartly and professionally for your interview. This shows that you understand the importance of presentation in the hospitality sector and that you’re ready to represent the hotel well.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions to ask your interviewer about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.