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- Tasks: Be the friendly face of Alveston Manor Hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where teamwork and guest satisfaction are at the heart of everything.
- Benefits: Enjoy employee awards, discounts, health care assistance, and a supportive work environment.
- Why this job: Make a real impact on guests' stays while developing your skills in a vibrant hotel setting.
- Qualifications: A passion for hospitality and a knack for organisation and teamwork.
- Other info: Flexible shifts with opportunities for career growth and a sense of belonging.
The predicted salary is between 20000 - 30000 £ per year.
Alveston Manor Hotel, Clopton Bridge, Stratford-upon-Avon, CV37 7HP
Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team, you are the first and last person our guests see; you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
- Employee Awards
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
Receptionist - Alveston Manor Hotel in Stratford-upon-Avon employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Alveston Manor Hotel in Stratford-upon-Avon
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Alveston Manor Hotel. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and queries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism and aligns with the hotel's vibe. You want to look the part from the moment you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Receptionist - Alveston Manor Hotel in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position at Alveston Manor Hotel. Highlight your relevant experience and skills that align with the job description. We love seeing how you can contribute to our team and enhance the guest experience!
Be Detail-Oriented: As a Receptionist, attention to detail is key! Double-check your application for any typos or errors before submitting it. We appreciate candidates who take the time to ensure their application is polished and professional, just like we do for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Alveston Manor Hotel and Macdonald Hotels & Resorts. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond to provide excellent customer service. Highlight your ability to handle difficult situations with grace and professionalism.
✨Dress to Impress
First impressions matter, especially in a hospitality role. Dress smartly and professionally for your interview. This shows that you respect the company and understand the importance of presenting yourself well in front of guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in the receptionist role. This demonstrates your enthusiasm and helps you gauge if the hotel is the right fit for you.