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- Tasks: Clean and prepare public areas, ensuring a welcoming environment for guests.
- Company: Join the Macdonald Inchyra Hotel team with a friendly and professional atmosphere.
- Benefits: Enjoy discounts on rooms, food, gym access, and free meals while on duty.
- Other info: Flexible shifts with opportunities for career growth and training.
- Why this job: Be part of a dynamic team and make a positive impact on guest experiences.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
Location - Macdonald Inchyra Hotel
About the Role
To clean and prepare all public areas of the hotel in line with company and guest expectations. To ensure that all guests are dealt with in a friendly, helpful, efficient and professional manner at all times.
Job Specific Accountabilities
- To clean and prepare all public areas in line with core standards
- To ensure that all storage areas are kept clean, tidy and restocked.
- To adhere to all security procedures relating to keys, function rooms and guest property.
- To report any maintenance or health and safety issues to supervisor.
- To report any guest comments or complaints to supervisor
- To be aware of departmental costs, eliminating wastage and recycling where appropriate.
- To assist with training of new staff members.
- To adhere to all health and safety requirements.
- To undertake deep cleaning tasks such as net curtain washing etc as required.
- To undertake any other duties as may reasonably be requested by the management.
Hours and Requirements
Shift pattern is 6am-2pm, 5 days per week (subject to change). Must be available to work weekends.
Benefits:
- Substantial discount on rooms across the Macdonald Hotels & Resorts group for yourself and friends & family
- Refer a Friend scheme that pays up to £600 for each successful referral that you make
- Free use of our leisure, pool and gym facilities at off peak times
- 25% discount on food and drink and spa treatments across our hotels and resorts
- 20% discount on golf
- Access to the Employee Assistance Programme through Hospitality in Action
- Uniform provided and free meals when on duty
Job Type: Permanent
Pay: £12.21-£12.71 per hour
Work Location: In person
Team Member in Stirling employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Stirling
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Macdonald Inchyra Hotel. Familiarise yourself with the public areas and think about how you can contribute to keeping them spick and span. This shows initiative and gives you a leg up in the conversation.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be interacting with guests all the time. Brush up on your friendly banter and helpful attitude. Maybe even role-play with a mate to get comfortable with handling different guest scenarios.
✨Tip Number 3
Be ready to chat about teamwork! You'll be assisting with training new staff and working closely with others. Think of examples from your past experiences where you've collaborated effectively. We love to see that team spirit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and benefits like discounts and perks right there. Don’t miss out on those sweet deals!
We think you need these skills to ace Team Member in Stirling
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for team members who can connect with our guests.
Tailor Your Application: Make sure to tailor your application to the role of Team Member in Housekeeping. Highlight any relevant experience you have in cleaning or customer service, and mention how you can contribute to maintaining our high standards at the hotel.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member in Housekeeping entails. Familiarise yourself with the job description and think about how your skills align with their expectations. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role involves interacting with guests, be prepared to discuss your experience in customer service. Think of examples where you've dealt with guests or colleagues in a friendly and professional manner. Highlighting your ability to handle complaints or feedback can really set you apart.
✨Demonstrate Attention to Detail
Housekeeping requires a keen eye for detail. Be ready to talk about times when you've had to ensure cleanliness or organisation in your previous roles. You might even want to mention any specific cleaning standards you’ve adhered to in the past, as this shows you take pride in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training for new staff, or how they handle guest feedback. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.